Engineer High School

DEBRA M. WOLFF

*** ***** ***** ***** *****: 595-***-****

Rochester, NY 14606 E-mail:**********@*****.***

SUMMARY:

Experienced computer programmer and software developer with strong customer

service and teamwork skills. In-depth experience with creating web sites,

HTML help files and technical support. Effective problem solver with

excellent interpersonal skills. Customer-focused, detail-oriented and

organized, with with a history of problem solving and troubleshooting.

KEY SKILLS:

- Perform 60-70 words per minute typing

- Proficient with Microsoft Word and Microsoft Access

- Working knowledge of Microsoft Excel and Internet search engines

- Proven customer support with the ability to effectively communicate

with customers with only basic skills

- Evaluate hardware and software problems

- Design web sites, help files and manuals

EMPLOYMENT HISTORY:

Phoenix Systems Corp, Rochester, NY 2006-2010

Applications/Support Engineer

Xerox, Rochester, NY 2006-2006

Test Operator

DAVANE ASSOCIATES, Rochester, NY 2005-2006

Operator/Assembler

VI QUAL SOFTWARE, Rochester, NY 1996-2005

Computer Programmer/Analyst

EDUCATION:

MONROE COMMUNITY COLLEGE, Rochester, NY 1996-1998

Liberal Arts Associates Degree ( 3 credits short)

GREECE OLYMPIA HIGH SCHOOL 1992-1996

Regents diploma with distinction

Contact this candidate