Sales Manager

DELBERT YOUNG

**** ******* ***** 850-***-****

Tallahassee, Florida 32301-6021 ********@*****.***

SUMMARY

Top-producing sales professional with 7+ years experience reflecting

consistent record of achievement by building, expanding, and retaining

profitable business-to-business relationships in competitive markets.

Articulate and persuasive communicator with language skills including

working knowledge of Spanish. Areas of expertise included:

Client Management Training / Growth Strategies Contract

Development Negotiation

Team Dynamics Strategic Planning Relationship Market Positioning

Selling

PROFESSIONAL EXPERIENCE

Disability Determinations, Dept. of Health, State of Florida, Tallahassee,

FL 2009 to Present

Adjudicator

Analyze medical records of claimants for collaborative information that

would support their allegations. Conduct interviews with the claimants and

other knowledgeable individuals. Interpret the findings and applying them

to the rules and regulations provided by the Social Security Administration

and reaching a decision if the claimant is medically eligible to receive

disability payment

PAYOUT USA, Tallahassee, FL 2009 to Present

Regional full service Payroll Company servicing clients in 6 states.

Sales Director

Oversee all sales activities for the company. Prospect for new clients.

Establish relationships with other businesses to partner with to get new

clients. Develop training for clients and performed all presentations.

OFFICE DEPOT, Tallahassee, FL 2001 - 2008

Global Fortune 500 supplier of office equipment, supplies and services with

annual revenue of $14B.

Account Manager

Oversaw district's largest customer base in region. Monitored and

maintained daily activities of 1300 ship to's. Managed sales relationships

throughout life cycle of account. Developed new business and serviced

existing customers in territory encompassing Florida, Georgia and Alabama.

Performed business reviews of all accounts to assess account activity.

Conducted price plan comparisons, and identified opportunities to expand

sales, increase margins, and enhanced account relationships.

. Assessed customer needs, formulated solutions, developed mutually

beneficial pricing strategies, performed product demonstrations and

collaborated with District Manager to close contracts.

. Conducted annual planning and market analyses of accounts to project

revenues and initiate actions to revise pricing and contracts to ensured

achievement of sales goals.

. Consistently produced results, meeting or exceeding sales goals:

o 2003 recognized as Top Performer

o 2004 recognized in top 7% of Account Managers for sales and profit

margins

o 2005 generated $380,000 in growth

o 2006 ranked #2 in region and 14th in nation for Account Manager 1

position

o 2007 ranked #1 in region and 25th in nation for Account Manager 1

position

FLORIDA DEPARTMENT OF MANAGEMENT SERVICES, Tallahassee, FL 1995 - 2001

Division of Communications, Joint Task Force appointed by Governor to

develop law enforcement radio system capable of inter-departmental

communications statewide. Charged with implementing system from inception

which included designing radio equipment, engineering coverage maps, and

obtaining the property rights.

Land Acquisition Agent

Prospected for locations, negotiated land and facility use agreements, and

acquired property for communication towers. Represented interests of

department while attending city/county commission meetings and public

hearings.

Land Acquisition Agent, continued...

. Communicated with agency personnel, local officials, FAA, and

stakeholders. Arranged for surveys, secured site plans, conducted

research, prepared filings, mitigated problem issues, and obtained

required approvals and permits.

. Achieved 97% success rate after implementing projects across 50% the

state and reaching 70% of population, prior to privatization initiative

which turned control over to outside vendor.

EDUCATION

BA, School of Business Marketing, Auburn University, Auburn, Alabama

PROFESSIONAL DEVELOPMENT

Enhanced competencies through continuing education programs:

Training the Training

Professional Selling Skills

Advanced Training Techniques

Professional Sales Negotiation Skills

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