Customer Service High School
Resume:
Amanda Sweat
Irving, TX 75038
**********@*****.***
Education
The Art Institute of Dallas, Dallas, TX
Pursuing Associates of Fine Arts in Fashion Design, Anticipated Graduation: December 2010
El Centro College, Dallas, TX
25 Semester hours in general education
Central Texas College, Killeen, TX
30 semester hours in general education
Madison-Grant High School, Fairmount, IN
Most Outstanding Business Student and Senior Business Student
Excellence in Marketing, Accounting, Computer Applications and Advance Computer
Applications
Skills
Computer: Microsoft Office, Adobe Photoshop, Adobe Illustrator, Gerber AccuMark
Design: Design sketching and fashion illustration, pattern making, construction, sewing, draping
Experience
Credit Solutions of America, Dallas, TX – Settlement Advisor -- September 2007-November 2009
Settled more than $8 million in debt, accounting for more than 2,000 creditor accounts
during my incumbency with the company
Assisted clients with restoring their credit by getting the lowest and best offers for their
debts
Provided world class customer service for clients regarding payments, settlements, and
escalated situations
Baylor University Medical Center, Dallas, TX – Sterile Processing Department – June 2006-September
2007
Cleaned and sterilized surgical equipment for Level 1 trauma center
Assembled more than 2,000 surgical sets for multiple uses
Decontaminated more than 2,500 surgical sets in a timely manner
Assembled more than 500 case carts for more than 30 doctors for priority use
United States Army, Fort Hood, TX – Health Care Specialist – February 2002-February 2006
Deployed to Iraq in support of Operation Iraqi Freedom; assisted with emergency care of
more than 20,000 fellow soldiers and Iraqi civilians
Served as Bravo Company 21st Combat Support Hospital unit secretary
Trained staff for proficiency in emergency care
Supervised 5 soldiers under demanding and stressful situations
Burger King, Gas City, IN – Shift Supervisor- February 1998-January 2002
Supervised 15 employees
Trained staff for proficiency in all areas of restaurant service
Completed daily business ledgers for inventory, productivity, and daily sales
Contact this candidate