Engineer Software

Heather Gothard

Winston Salem, NC *****

(***) **7 - 7029

Objective

Junior Network Engineer

Junior Linux/Unix Administration

Windows Administration

Technical Support Technician

Skills

Support and troubleshoot software network, including LAN technologies,

internet, intranet, and Ethernet systems. Generating and maintaining

operating systems. Analyze system logs and identify potential issues.

Troubleshoot, upgrade, maintain and monitor client servers. Introduce and

integrate new technology into existing data center environments. Perform

routine audits of systems and software. Perform backups. Apply operating

system updates, patches, and configure changes. Install and configure new

hardware and software. Add, remove, and update user account information by

resetting passwords, etc. Answer technical queries. Responsible for

security. Maintain the configuration of the operating systems. Report any

problems. Work well with all levels of management. Work independently.

Strong organizational skills.

Software and Scripting languages

Linux, UNIX, Microsoft operating systems (Windows)95-98, XP, and Vista,

Unix/Linux active directory, Basic Active Directory, MySql Database, Adobe

Dream Weaver, Virtual PC, Microsoft office, Peach Tree accounting software,

access, Outlook, phone systems.

PHP, Visual Basic, HTML, MySql scripting languages

Education

Kaplan University, Davenport, IA

A.S., Information Technology 3.52 GPA

References

Upon request

Contact this candidate