High School Customer

Jasmine Ross

**** ********* *****

Hampton, VA **666

606-***-**** (c)

*******.*****@*****.***

Employment History

*/****-******* ****** ** Brown Middlesboro, KY

*/****-*/**** **** & Body Works Middlesboro, KY

2/2008-6/2008 Backyard Burgers Lexington, KY

6/2006-12/2007 Payless ShoeSource Lexington, KY

wants to delight customers, above and beyond the call of duty

has intimate knowledge of the customers needs

has empathy for the customers situation

is able to communicate clearly, both written and in speech

talks in a way the customer can understand

has a thick skin and is able to handle complaints, even when handling unpleasant

customers

works accurate and with eye for detail

handles in the best interest of both customer and company

is able to use automated information systems to analyze the customers situation

is able to suggest improvements to the various communications by the company

has a pleasant, friendly style

is willing to build a long-term relationship with the customer

Education

2010 PennFoster

Diploma Medical Office Assistant

2002 Middlesboro High School Middlesboro, KY

Diploma Academic Program

Skills

Microsoft Office 2000-2009

70/75 wpm

Basic Math/Arithmetic

Multi- line Telephone system

Basic Administration duties

References available upon request

Contact this candidate