Sales Manager

Joni Robinson

**** *********** *** #***, **********, OH 45245 ( 513-***-**** (

************@*****.**.***

SUMMARY

Dynamic background with a strong record of achievement combining skills in

several diverse areas: finance, sales, marketing, design concepts,

organizational development, leadership, program development, project

development, and building exceptional client relations. I am highly

motivated and intuitive, and able to manage both time and resources to

maximize productivity.

CORE STRENGTHS

( Strong Relationship Skills ( Creation and Management of Projects (

Sales & Marketing

( Operations and Administration ( Strategic Planning

( Development of Operational Protocols ( Vendor Selection and

Relation Management

( Budget Development and Financial Management ( Organizational

Development

( Presentations, written and oral ( Project and Resource

Management

( Implementation of Operational and Accounting Systems

RELEVANT EXPERIENCE

Fifth Third Bank - Cincinnati, OH

Dedicated Client Consultant for Non-profit Organizations

9/2008 to Present

. Accountable for retention, growth, client satisfaction, whole selling

of Institutional Services' products and services, generating new

revenue, resolution of client concerns.

. Serve as the face of Fifth Third to assigned Charitable Management

Services, Retirement Plan Services and Global Securities Services

client relationships.

. Focus efforts around the development of a sales pipeline of both new

business and cross sell opportunities and appropriately managed these

opportunities to win business by persuasively articulating Fifth

Third's value proposition.

. Cultivated and developed relationships with C-suite and senior

management decision-makers at nonprofit client and prospect

organizations, adhering to service delivery model guidelines,

consulting with clients on and/or less complex client situations or

sales opportunities.

. Support and attend fundraising events, and participate in community

involvement projects.

. Bring together a team of specialized experts to analyze

client/prospect needs and goals by coordinating and guiding the

efforts of the entire team working on their behalf.

. Oversee and monitor daily operations, transfers, transactions,

deposits and compliance by two client service managers that support my

accounts, as well as an operations team.

. Responsible for meeting specific goals on calling activity (both

internal and external), profitability targets for assigned clients,

cross-sell, new business and other campaigns.

. Focus on client/prospect mission and donors.

. Write and edit customized portfolios and proposals.

. Conceptualize, strategize and collaborate with portfolio manager for

finals presentations.

. Present market and performance updates in collaboration with portfolio

manager to finance committees and board of directors.

Fifth Third Bank - Cincinnati, OH

Dedicated Investment Advisors Sales Support Specialist for Nonprofits

5/2005 to 9/2008

. Provided sales assistance to Senior Relationship Manager and acted as

liaison to nonprofit customers and prospects.

. Productivity Standard measured by number of accounts and amount of

revenue managed for Senior Relationship Manager with results of 200

accounts and being inducted into President's Club for three straight

years for Top Sales.

. Conducted special projects as needed, resolved concerns and performed

research.

. Owned the relationships with Senior Relationship Manager.

. Strengthened Fifth Third's relationship with existing institutional

account by developing and executing proactive, creative and ongoing

contact initiatives.

. Focused on increasing account retention and revenues.

. Actively developed relationships and built teams across the

organization for collaboration to solve concerns by showing initiative

to solve problems, and take on challenges.

. Worked independently to maintain and enhance relationship with

existing institutional clients.

. Developed product expertise and promoted investment product sales

through frequent client meetings and discussions covering investment

strategy, account performance, new product and market developments.

. Strategized and prepared RFP's and other sales proposals.

. Understood and adhered to Federal and State compliance guidelines.

Developed and implemented (2) Trust Advisory Committees for Cincinnati

region and Affiliate regions.

Greater Cincinnati Convention and Visitor Bureau - Cincinnati, OH

Marketing Representative 5/2004 to

5/2005

Interiors by Joni Robinson - Hyde Park, OH

High End Interior Designer 11/2001 to

5/2004

Interiors by Mary King and Vicki Andrews - Hyde Park, OH

Interior Design Assistant 6/1998 to

11/2001

Antonelli College - School of Design

AABD, Interior Design, Alpha Beta Kappa

Additional employment and references gladly supplied upon request

Contact this candidate