Customer Service Data Entry

Latoya Streater

*** **. ****** *** *** ***

Hampton, VA 23669

757-***-****/************@*****.***

Career Objective: To obtain a job with your company.

Skills:

Excellent customer service skills

Good written and verbal communication skills

Intelligent hardworking individual

Very neat and organized

Proficient with Windows, Microsoft Outlook, Word, and Excel

Ability to multi task in a fast paced environment, and use office equipment; fax machine, copier, printer,

computer and multi-line telephone.

Knowledge of fair housing laws, Americans with Disabilities Act, and Fair Credit Reporting Act

Experience with monetary transactions

Excellent problem solving skills

Work Experience:

TNCC Bookstore Hampton, VA August 2010-Present

Cashier

Responsibilities: Ringing up customers and process online orders.

Hampton Department of Social Services Hampton, VA June 2010-August 2010

Volunteer/Clerical

Responsibilities Included: Answering phones, filing, assisting clients, typing, faxing, copying, and

printing paperwork.

Big Mac Contracting, Richmond, VA May 2009-April 2010

Office Assistant

Responsibilities Included: Greeting and directing visitors, handling all incoming calls, processing

incoming and outgoing mail and packages, typing, organizing and maintaining files, ordering office

supplies, data entry, filing, faxing and copying.

Value City Department Store Newport News, VA 23601 February 2006-March 2009

Customer Service Associate

Responsibilities Included: Processed customer transactions including, financing, returns, layaways and

exchanges. Answered phones, handled customer complaints and concerns.

Education:

YH Thomas Community Center Hampton, VA

Received GED June 2006

Thomas Nelson Community College Hampton, VA

Administrative Support Technology May 2010-January 2012

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