Customer Service Manager

Roberta F. Sullivan

**** ***** ***** ****

San Diego, CA 92120 619-***-**** *********@*****.***

OBJECTIVE

Position as a Receptionist/Clerical where I can utilize my skills and experience and grow

within your company.

RELEVANT SKILLS

* Customer Service * Data entry/typing * Filing * Typing 58 WPM with no errors

(Certificate 2-2010) * Multi-line phone * Copying/faxing * MS Word-

Outlook/Excel * Mail processing * Supply ordering * Inventory *

Letter/Memorandum communications

EDUCATION

Graduate of Helix High School, La Mesa, CA & CA Self Insured Certification

EXPERIENCE

… Interstate Brands Corporation, San Diego, CA 1997-2009

Claim Processor - Position included daily interaction with physician's, attorney's and

injured workers. Position ended when office closed.

… Insurance Overload, Temporary Claims Staffing, San Diego, CA 1997

Claim Processor

…AIG, San Diego, CA 1996-1997

Temporary position working directly for the Claims Manager updating computer system

with year end data for the State of CA.

… Golden Eagle Insurance Company, San Diego, CA 1995-1996

Claim Processor

…Workers' Compensation and Indemnity Company, San Diego, CA 1992-1995

Claim Processor

…Employee Benefits Insurance Companies, San Diego, CA 1989-1992

Claim Processor

Page Two - Resume

Roberta F. Sullivan

PERSONAL STRENGTHS

* Friendly and outgoing * Responsible * Dependable * Flexible

* Professional * Loyal * Trustworthy

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