Customer Service Manager
Resume:
Delaware, OH ***** Phone: 740-***-****
Email:********@********.**.***
Cell: 740-***-****
David K. Griffey
Objective
With years of experience in vocational counseling and chaplaincy,
administration, sales and
communications, and a life commitment to both the importance of
education and the Catholic faith, I am
seeking a career in which I can put such a full background to good
use.
Skills Profile
Extensive Counseling experience
Leadership and Supervision, Project Management success
Crisis management and problem solver
Teaching, instruction, educational development
Academic and Higher Educational backgrounds
Editing and publishing and layout design, written and oral
communications expertise
Customer Service training and oversight
MS Office - Publisher, Word, Excel, Powerpoint, InDesign products
Ministry Experience
2006-2008 Coming Home Network, International
Zanesville,
Ohio
Coordinator of CHResources, Staff Editor, Manager of Publications
Responsibilities included:
Discuss faith and conversion with possible converts; speak at parish
level on conversion, guest on talk radio show as needed
Senior staff editor; Edit and publish newsletters, journals, books,
catalogues; Oversee all aspects of publishing process including
coordination with outside writers and editors, printing, and binding
Coordinate with various departments on financial, legal, and logistic
consideration for publishing and printing
Layout and design; Conceptual art and graphics design
Extensive experience with Macintosh and PC, Adobe illustrator,
particularly InDesign, Dreamweaver, Fireworks, Photoshop, MS Works
2000-2005 Delaware Baptist Church Delaware,
Ohio
Senior Pastor, Supervisor of Preschool
Responsibilities included:
Pastoral responsibilities, Church Staff administration, counseling,
teaching, Church administration, producing extensive written and oral
communications, facilitation of Church/Preschool relations
Worked as Chaplain at Grady Memorial Hospital along with Chaplaincy
staff on rotating on call support in clinical and pastoral chaplaincy
Supervised Preschool Center with over $420,000 annual budget and over
20 employees, and 100 children
Helped review association with various State and Federal Agencies.
Developed, and produced articles, multi-media, newsletters, journal
articles, and slide show presentations.
1999-2000 New Washington Christian Church
New Washington, Indiana
Pastor
Responsibilities included:
Pastoral counseling, chaplaincy, teaching, and administration
Aided church in developing ministries, education programs, and youth
educational emphasis
1996-1998 New Prospect Baptist Church
Hanover, Indiana
Senior Pastor
Responsibilities included:
Pastoral counselor, King's Daughter Hospital chaplain
Aided church in administration, implementing educational programs,
teaching, writing and contributing articles to various outlets
Directed church into involvement with Habitat for Humanity
1993-1996 Southern Baptist Convention
Interim Pastor
Responsibilities included
Caring for congregation (pastoral care and counseling as needed)
Filling in as pastor for churches without a pastor
Preaching and administration as needed
1992-1993 Keene Terrace Baptist Church
Largo, Florida
Youth Minister
Worked with youth as Spiritual counselor and teacher
Workforce Experience
2005-2006 McGraw-Hill Companies, SRA/Kelly Services
Columbus, Ohio
Editor
Responsibilities included:
Content editing various grade levels of the E-Presentations for SRA's
Real Math
Developing layout and graphic design for the E-Presentations
Producing art, go-bys, and coordinated use of art and photo
libraries.
Customer Service
2000-2002 Cigna Healthcare Columbus, Ohio
Customer Service Representative
Responsibilities included:
Dealt with Provider Contracts and Claims Disputes
Handled and trained new employees
1992-1993 StarMed Staffing Tampa,
Florida
Staffing Assistant
Responsibilities included:
Assisted Staff Associates with procuring new customers
rew up and edited contracts, assembled necessary documentation, and
switchboard duties
1988-1992 United Photographic
Mansfield, Ohio
Associate Manager, Sales
Responsibilities included:
Assisted regional management with supervision of local stores
Trained in 35mm photography, photographic composition, portraiture
Aided in the opening of new stores in Ohio and Florida
Education
1993-1997 The Southern Baptist Theological Seminary
Louisville, Kentucky
Accepted into Doctor of Philosophy Program of Southern Seminary,
Louisville, KY, 1998
Master of Divinity, Pastoral Care, Theology and Church History
Graduated cum laude
1985-1990 The Ohio State University Columbus,
Ohio
Bachelor of Science, Social Studies Education.
Selected Achievements and Community Involvement
Vice-President of Delaware Ministerial Association, 2004-2005
Taught High School Social Studies, grades 9 and 10, in 1990 for
Education Certification
Received Secondary Education Certification in June, 1990
Led churches in involvement with Indiana chapter of Habitat for
Humanity
Hobbies and Interests
Writing, Cooking, History, Outdoor activities, Drawing, Art,
Photography, Travel.
References:
Patty Johnson
The McGraw-Hill Companies
8787 Orion Place
Columbus Oh, 43240
*************@******-****.***
Deacon Felix Azzola
St. Mary Catholic Church
82 E. William Street
Delaware, Ohio 43015
740-***-**** (p)
*******@**************.***
Fr. David Sizemore
St. John Neumann Catholic Church
801 W. Cherry Street, Suite 120, Phone: 740-***-****
****************@*************.***
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