Customer Service Sales
Resume:
Patricia Suzanne Marz
Oxnard, CA 93030
********@**********.***
Employment History
December 2008 Purchasing Assistant, Customer Service, Sales
Assistant
December 2007 Act-1, Oxnard, CA (Client-KR Tools, Oxnard)
Processed internal and customer purchase orders for KR Tools, orders made
via email to China. Purchasing requests sent to China, would check for
accuracy against Purchasing Invoice sent from China. Was responsible for
tracking and confirming order shipment. Used KR, Internal Inventory
software program to add PO's and other tracking information into Dejawin
system. Also was responsible for Customer Service, answered all questions
or comments that were sent via email to KR Tools, also answered the phones
daily and fielded incoming calls. I was also responsible for day to day
support for one Sales Manager. Attention to detail a must, required to
multi-task and extreme organization skills critical.
August 2007 Project Assistant/Receptionist
November 2001 ENTRIX Inc., Ventura, CA
June 2005 to August 2007 Sub-contracted to BHP Billiton, Inc., Oxnard,
CA
Primary responsibility was front office operations. Created and maintained
corporate documents in Word and Excel. Responsible for archiving and
electronic file backup. Assembled all marketing packages, prepared cover
letters and ensured timely delivery. Procurement responsibilities included
stationary, kitchen and field service supplies. Coordinated all office
social events and maintenance requests with the landlord. Project Assistant
responsibilities included word processing, editing, report production,
packaging and shipment of final reports to meet critical deadlines.
Attention to detail a must, required to multi-task and extreme organization
skills critical.
July 2001 Purchasing Agent
September 2000 eLabor.com, Camarillo, CA
Purchased goods and services for eLabor.com. Created and processed purchase
orders. Coordinated and purchased all hardware orders for customers.
Secured approvals of purchase requisitions for internal and external
employees. Monitored stationery items, placed orders, received inventory
and put stock away. Coordinated coffee service and maintenance of all
peripherals. Was responsible for receipt of all incoming shipments, and
processing appropriate paperwork. Coordinated and monitored all orders with
Kinko's. Performed hospitality functions for prospective customers,
existing clients, executives and training personnel. Coordinated all
maintenance requests with the landlord.
September 2000 Senior Office Administrator
November 1996 eLabor.com, Camarillo, CA
Hired, trained and supervised two office assistants, provided assistance
and backup to front office personnel. Purchasing functions expanded, placed
orders for internal requests and placed all hardware orders for customers.
Worked directly with vendors, sales department and project managers.
Purchased, maintained and scheduled data shows and other audiovisual
equipment. Monitored stationery supplies, created purchase orders and
placed orders. Scheduled and maintained all conference rooms. Set up
workstations, including phones and voice-mail for all new employees. Set up
and maintained the phone and voicemail system, ordering new hardware and
making software changes. Was responsible for all shipping and receiving
functions. Made travel arrangements for executives and sales department.
Coordinated social events for the company.
October 1996 Administrative Assistant
January 1995 Alpharel Inc., Camarillo, CA
Worked directly for the Director of Engineering. Created and updated
internal documents using Word and Excel. Scheduled meetings and did call
backs for the Director of Engineering. Collected and verified time cards.
Was responsible for petty cash. Purchased all stationery supplies for the
Camarillo facility. Duplicated software and documentation for customer
orders and for internal use. Trained and supervised part-time receptionist.
Also continued to fulfill all job requirements as Receptionist, job duties
listed below.
January 1995 Receptionist
January 1994 Alpharel Inc., Camarillo, CA
Performed all standard front office duties. Created and edited documents
for Alpharel personnel, using Microsoft Word and Excel. Established
workstations and telephone and voice-mail access for visitors and all new
employees. Was responsible for the copying, binding and shipping of all
documentation and software for customer orders and in-house use. Made
travel arrangements for employees. Made sure Travel Authorizations and
Check Requests were completed and processed on time. Handled all shipping
and receiving responsibilities. Coordinated all social activities for the
facility.
October 1993 Lead Document-Control Clerk/Software Librarian
January 1989 Alpharel Inc., Camarillo, CA
Issued, tracked and shipped all the new and updated software. Duplicated,
bound and shipped all software documentation. Assisted marketing department
in the preparation of Requests for Proposal and Final Proposals --
perfection a must! Filled in for and relieved receptionist: performed all
standard front office duties.
January 1989 Production Control, Material Planner
April 1985 Alpharel Inc., Camarillo, CA
Initiated all purchases of fabricated and purchased parts by issuing buy
cards to purchasing department. Worked from MRP schedule to determine
quantities required and appropriate delivery dates. Worked extensively with
purchasing agents. Tracked all Engineering Change Orders and ensured that
all updates were incorporated into staging and production line kits.
Expedited all material shortages to production line. Made sure Bill of
Material and blueprint files were updated and all engineering change orders
were attached for quick reference. Assisted in stockroom, shipping and
receiving when required.
January 1985 Production Control, Jr. Planner
October 1982 Vector Graphics Inc., Newbury Park, CA
Expedited shortages on production line and interfaced with receiving,
inspection, stockroom, and purchasing departments. Gathered and coordinated
information to prepare reports such as Parts Short, Kit Staging, and Hot
Sheet. Provided senior-level planners with information that assisted them
in decision making. Was responsible for kit releases to production.
Maintained detailed, accurate records. When personnel cutbacks occurred,
was able to gain a basic knowledge of the receiving department and a
thorough knowledge of all stockroom procedures.
Education
Camarillo High School, Camarillo, CA
College Prep, General Education - Diploma received
References Available Upon Request
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