Customer Service Sales

Stacey Tomlin

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**** **** **** *****

Arlington, TX 76002 817-***-****

*********@*****.***

Education

Northwood University - Cedar Hill, TX 2008

. B.B.A., Advertising, Marketing, Management

. Minors: Social Sciences, Marketing, Language Arts

. GPA: 3.5 - Cum Laude

. Dean's List every semester

. National Dean's List 2005-2007

Experience

Dr. De Grasse & Associates, Arlington, TX 2008-2010

Optometric Technician

. Communicated with patients about eye diseases

. Partnered increase of yearly contact lens sales

. Delivered importance of healthy eye maintenance

. Contributed to daily maintenance of answering telephones, faxing

documents, and verifying insurance

. Performed pre-screening duties on patients

Dick's Sporting Goods, Arlington, TX 2008

Apparel Associate

. Advised customers with promotions

. Maintained contact with customers

. Assisted in updating of product positioning

Club Demonstration Services, Arlington, TX 2007-2008

Sales Advisor

. Provided and handled information on samples of products

Blockbuster, Mansfield, TX 2004-2007

Shift Lead/Customer Service Representative

. Supervised customer service representatives

. Collaborated about store objectives and goals with Store Manager

. Oversaw maintenance, daily operations, and product positioning

. Conducted daily countdown and balanced cash drawers

. Advised customers with promotions

. Increased promotional sales

Skills

. Microsoft Word, Excel, and PowerPoint

. Organizational

. Customer Service

. Self-management

. Time-management

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