Customer Service High School

MARTIN KIENZLE

* * * * * K O S O C T, P H X, A Z 8 5 0 4 4

Ph: 4 8 0 3 3 0 1 4 1 9

****.*******@*****.***

Professional Summary

Team-focused manager with extensive experience recruiting, hiring,

and training highly productive employees. Expert development

professional able to design and oversee individual staff development

plans.

C a p a b l e [ Job Title] d r i v e n t o s u c c e e d i n a n y e n v i r o n m e n t . S t r o n g

background in sales with expertise in customer service. Offer a

personalized approach to business transactions.

Skills

Production and Processing Customer and Personal

Operation Monitoring Service

Quality Control Analysis Coordination

Time Management Equipment Maintenance

Transportation

Experience

bindery operator M ay 2014-Aug 2014

cereus graphics - p h x, a z

Form book bodies by folding and sewing printed sheets to form

signatures and assembling signatures in numerical order.

Lubricate, clean, or make minor repairs to machine parts to keep

machines in working condition.

Monitor machine operations to detect malfunctions or to

determine whether adjustments are needed.

Train workers to set up, operate, and use automatic bindery

machines.

Trim edges of books to size, using cutting machines, book

trimming machines, or hand cutters.

Prepare finished books for shipping by wrapping or packing books

and stacking boxes on pallets.

Read work orders to determine instructions and specifications for

machine set-up.

Set up or operate machines that perform binding operations,

such as pressing, folding, or trimming.

BINDERY OPERATOR M ay 2006-May 2014

PRISMA GRAPHICS - P HX, A Z

Set up or operate machines that perform binding operations,

such as pressing, folding, or trimming.

Repair, restore, or rebind old, rare, or damaged books, using

hand tools.

Stitch or glue endpapers, bindings, backings, or signatures,

using sewing machines, glue machines, or glue and brushes.

SHOP MANAGER Apr 2003-Apr 2007

VALOLINE INSTANT OIL - P HX, A Z

Compiled information on services rendered to prepare detailed

and accurate bills, invoices, and account statements.

Led product teams through all phases of development,

overseeing inception, testing, and launch.

Education

High School Diploma : G EN Apr 1980

GARAWAY HIGH - S UGERCREEK, O H

High School Diploma : A UTO BODY REPAIR Apr 1980

BUCKEYE VOCATIONAL - N EW PHILA, O H

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