Customer Service Data Entry

Location:

Posted:

August 17, 2010

***************@*****.***

GLE NNZETTA M OORE

Objective:

“To obtain a position as a team player in a people-oriented organization where I

can maximize my clerical and customer service experience in a challenging

environment to achieve the corporate goals.”

Qualifications:

• Technical proficiency in MS Office and excellent customer service skills

• Leads by example and establishes a professional work environment based on

respect

• Demonstrates outstanding problem solving and active listening skills

• Possess exceptional abili ty to build productive relationships, resolve complex

issues and win customer loyalty

• Demonstrate sense of urgency in a busy environment in customer service

Work Experience:

D iamond Jacks Casino – Rewards Clerk

04/2007-03/2010

• Handled customer inqui ries and complaints

• Successfully handled gaming promotions for customers

• Data entry, clerical duties, points redemption

Eldorado Casino – Clerk

08/2006-01/2007

• Data entry, clerical duties

• Customer service, record keeping

Sonic’s D r ive I nn – Cashier

8/2002-2/2004

• Cashiering, customer service

Education:

Career Technical College

Associate’s Degree in Occupational Studies in Surgical Technology

Southern University/Shreveport F i re Depa rtment

Certificate in Emergency Medical Technology

Community Service:

I helped the evacuees of Hu r r icane Kat rina and Rita in 2005 and 2006 at the

H i rsch Coliseum.