Customer Service Manager

Kendra Mathews

**** ******* ***

Baton Rouge, LA 70814

E-mail: *************@*****.***

225-***-****

Objective: To obtain a position with your company using my skills and

education

Education: Remington College- Baton Rouge Campus

Associate of Science Degree in Business Information System

Graduated October 2004

Skills: Microsoft Office Computerized Fundamentals

Accounts Payable Human Relations

Web Marketing Supervisory Skills

Customer Service Cash Transactions

Work Experience

Ikons Office Solution, Baton Rouge LA 2008-2009

* Sort Mail/Filing

* Answer Inbound Calls

* Distribute Mail

Convergys Baton Rouge LA 2007-2008

? Inbound Call Center

? Apply Payments

* Customer Service

Cingular Wireless, Baton Rouge, LA 2006-2007

? Relocation Team

? Make Payments

? Technical Support Team

Conns Appliances, Baton Rouge, LA 2005-2006

* Open/Close customer service center

* Daily/Nightly deposit

* Enter daily Inventory

* Enter customer monthly payments

Burger King, Baton Rouge, LA 1999-2005

Shift Manager

Opening/Close Restaurant

* Cash Management

* Counting and entering daily inventory

* Train new employees

* Basic Management Training

Reference: Available Upon Request

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