Customer Service Security

Mathew Walker

**** **** ** ***** ****** Acres FL 239-***-**** abjucx@r.postjobfree.com

Objective

I am looking to stay and advance in my current career have a Security Officer Or in Retail Mgt I

am ready to work for you put my skill to work for your company

Profile

Motivated, personable business professional with 8--years Experience and a successful 8-year

track record of Providing security and Patrol Thor out Lee County and Collier County. Diplomatic

and tactful with professionals and non-professionals at all levels. Accustomed to handling

sensitive, confidential records. Demonstrated history of producing accurate, timely reports. Part of

my many jobs in the security field I have also held a field Supervisor and training officer.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent

with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven

environments. Excellent team-building skills.

Skills Summary

* Project Management

* Report Preparation

* Written Correspondence

* General Office Skills

* Computer Savy

* Customer Service

* Scheduling

* Professional Presentations

* Training other officer on site

Professional Experience

Communication: Reports/Presentations/TECHNOLOGY

1. State OF FL LICENCE SECURITY OFFICER SINCE MARCH OF 2003

2. SERCURITY PATROL RESIDENTEl AND COMMERICAL

3. TRAFIFC ENFORCEMENT

4. HANDCUFF AND MACE AND ASP TRAINING

5. FIREARM TRAINING

6. FIGHT OR FLIIGHT CERTIFICATEION ON 7/2/2010( ALL CLASS BASE ON FDLE GUIDE

LINE AND TRAINING) ISSUEING SCHOOL IS S.P.A.Z LLC HAS FOLLOWED

1. Legal liability issue (criminal and civil

2. Florida State Statutes

3. use if force module and laws

4. case studies and court testimony

5. case/court prepparation

6. rules of engagement

7. mock court scenarios

8. use of force and deadly deadly force options ( legel libabillty issue)

7. INTRODUCTION TO BASIC WEAPONS SIMUNITIONS CERTIFICATION ON 7/16/2010

( ALL CLASS BASE ON FDLE GUIDE LINE AND TRAINING) ISSUEING SCHOOL IS S.P.A.Z.

LLC HAS FOLLOWED

1. USE OF FORCE MODEL FOR DEFENSIVE PURPOSES ONLY

2. USE OF FORCE AND DEADLY FORCE OPTIONS

3. TACTICAL TEAM CONCEPTS

4. PRE AND POST OPERATION PROCEDURES

5. COMMAND AND CONTROL AND OTHER PERTINENT SURVIVAL APPLLCATIONS

6. WEAPONS DEPLOYMENTS PROCEDURES AND APPLLCATIONS

7. SCENARIO BASED SHOOT-NO-SHOOT DECISIONS

8. TALK DOWN PROCEDURES/COMMANDS FOR OFFICERS

9. THE 21 FOOT DRILL

10. ONE ON ONE OFFICER CONFRONTATION DRILL

11. ARMED ASSAILANT WITH ASSAULT WEAPON DRILL ( COVER/CONCEALMENT)

12. TERRORIST THREAT DRILL

13 SECURITY CONTRACTOR AND RULES OF ENGAGEMENT DRILL WITH MULTIPLE

OPERATORS (SEATED)

Employment History

Victory security -0ct/2008-06/2010

Patrol

Access control

Foot patrol

Alarm response

Ismg- 8/2008 to oct/2008 security Officer

1. Prov Security to City of st Pete Fl

2 other security contract ECT

Tarpon point marina -12/07 to 8/2008 - security

1. Customer Service

2 Provide Security to community

3 First aid and CPR service if need

4 gate house

EMPLOYMENT HISTORY-CONT:

2004-2008 Allied Security - Security Officer Class D

Here are posts I have work and will contunion to work

1. Radisson Ft Myers

2. Tortuga beach club and resort. (Site sup)

3. Gulf paving ft Myers

4. Enterprise rental car- wreck

5. Work Armed Post

6. Voge Armed

7. Harbor East Armed

* Penny Saver Armed

9. F.E.M.A us-Gov Armed

10. Store Security Edison mall ECT

10. Health care security-by contract

* Felid Sup Rank Lt

Education

North Fort Myers High School Grad – 1999 GPA 4.0

High Tech North –Grad -1999

Computer App Business Software Customer Service

Business Management

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