Manager Management

Maribeth L. Smith

**************@*****.***

*** ***** *********** *****

Millbrook, Alabama 36054

334-***-**** - Cell

OBJECTIVE: To acquire entry level position maintaining focus on

individual and professional development to achieve career oriented goals

EDUCATION:

BS, Journalism and Public Relations Troy University Troy,

Alabama 36079

3.0/4.0 GPA

College coursework included Computer Concepts and Applications,

Introduction to Public Relations, Introduction to Mass Communication,

Advanced Technologies in Journalism, Television News Practicum, and

Interned with Cumulus Broadcasting in Montgomery, Alabama.

EXPERIENCE:

Shift Leader, Ruby Tuesday Inc. Troy, Alabama

10/1/2007 - 5/1/2009

Conducted duties of assistant manager, focusing efforts on customer

service and ensuring guest satisfaction, monitoring all business

activities to include staffing, financial transactions, accounting

procedures, inventory management, as well as managing the day to day

activities of the restaurant business.

. Performed inventories weekly with management to learn about

Profit/Loss (P&L) statements, cost management analysis, and all

accounting procedures utilized by corporate to measure store

earnings.

. Learned and began monitoring labor, food, and controllable budget

costs used in analyzing store profits margins and prevent loss.

Maintained detailed reports on waste logs to prevent store loss.

. Examined and established staffing documents, budget documents,

order/maintenance invoices, ensured bills paid in timely manner,

and developed/monitored detailed training program for all new-

hires.

. Conducted annual review on more than 100 individual employee

records to maintain accurate federal and state tax documents,, all

I-9 forms, and updated personal information required for corporate

records.

Receptionist, WTBF 94.7 FM, Troy, Alabama

8/1/2004 - 7/31/2005

Responsibilities included answering telephones, monitored all office

automation equipment, scheduled and maintained calendar of appointments,

handled all customer questions/complaints and directed customers to

appropriate departments and wrote radio programming documents.

. Utilized a variety of office automation equipment, including fax

machine, multi-purpose copy machines, answering machines and

services, as well as telephones with voice conferencing and

transfer capabilities.

. Wrote all obituaries, church announcements, news updates from the

associated press releases, and Troy community announcements (to

include all Troy University community announcements).

. Conducted a variety of event-promotion bake sales, fund raising

activities, and community announcement activity events.

. Scheduled and maintained calendar of appointments and appearances

for all radio personalities and executives, to include travel

itineraries.

ADDITIONAL EXPERIENCE:

Volunteer, Family Readiness Group Hope Hull, Alabama

5/1/2008 - Present

Directly responsible for assisting Company Commander in maintaining

readiness of soldiers, families, and communities within the Army by

promoting self-sufficiency, resiliency, and stability during peace and

war.

. Acted as Chairperson, coordinating all fund-raising activities,

family day activities, and deployment/ redeployment activities for

Forward Support Company with more than 100 Soldiers.

. Developed integral deployment cycle support activities with

coordinated efforts for those within the organization

. Assist families thru all deployment cycle efforts, including re-

integration of military members into society returning from

deployments

. Learned and maintain up-to date knowledge of programs associated

with Survivor Outreach Services for Family Member for "worst-case"

scenarios, in order to maintain sufficient contact and

communication with family members of Fallen Soldiers

Additional Information/Skills: Exceptional Microsoft Office applications

use, primarily with Word documents utilized in journalism aspects. Have

utilized Microsoft Excel, Powerpoint and a variety of programs utilized

throughout management experience in RTI. Excellent oral and written

communications skills, complimenting outgoing personality to effectively

promote event activities. Worked on camera for 4 years advertising for

Southern Gospel Show; established effective oral communication skills in

promoting more than 50 events thru 4 years for the Southern Gospel Show.

Volunteer for activities, learn quickly, and enjoy staying busy and

working in groups or teams.

References: Attached

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