Customer Service Manager
Resume:
Cazenia L. Edmond
Montgomery, Al 36116
H: 334-***-****
Email: ******.******@*****.***
OBJECTIVE
My job objective is to secure a position with a professional company that
will
allow me increasing opportunities, growth, development and advancements.
EMPLOYMENT
05/2009 to Present Costco Wholesale - Montgomery, AL - Stocker
. Follows merchandise standards and practices.
. Communicates with managers and supervisors to determine merchandising
plan and priority.
. Constructs and assembles display models as necessary. Modifies display
for safe handling by members, e.g. bolting heavy equipment, taping
blade edges.
. Write lists of merchandise to be brought from steel by forklift driver
for stocking.
. Aligns merchandise, collects and returns stray items and stock to
maintain high merchandise levels.
. Provide prompt and courteous customer service to members, employees
and suppliers.
. Helps members load large items into carts, directs members to
merchandise, and relates merchandise status knowledge.
. Follows all safety and security procedures.
. Operates cardboard baler and trash compactor.
. Rewraps loose merchandise.
05/2006 to 02/2007 FedEx Express - Memphis, TN - Checker/Sorter
. Data Entry
. Sort and load freight
11/2003 to 05/2006 Hibbit Sports - Memphis, TN - Sales Associate
. Assist customers with merchandise
. Stock shoes
. Inventory Control
05/2003 to 11/2003 KM Logistics - Memphis, TN. - Warehouse Associate
. Process appropriate data for all outgoing shipments
. Inspect all shipments before being packed and shipped
07/2001 to 02/2003 Robinson's Insurance Agency - Memphis, TN
- Secretary/Receptionist
. Answering phones
. Scheduling appointments and meetings
. Assisted clients with Insurance applications
. Filing Documents
. Data Entry
02/2002 to 04/2002 The Green Clinic - Memphis, TN. -Extern Student/Medical
Assistant
. Clinical
. Check vital signs
. Specimen collection
. Urinalysis
. Hematology testing
. ECG
. Administrative responsibilities
QUALIFICATIONS
. Demonstrate excellent oral, written, and interpersonal skills
. Demonstrate ability to perform clinical and administrative procedures
. Demonstrate proficiency in computer software application including MS
Office,
Calyx, Word Perfect
. Demonstrate analytical and organizational skills with ability to
manage multiple
priorities
. Excellent phone skills
. Type 55 WPM / Ten key touch
. Internet Experience
EDUCATION
07/2007-Present - Axia College of University of Phoenix, Online - Phoenix,
AZ.
Health Care Management
08/2001 to 04/2002 - Concorde Career College - Memphis, TN.
Career Diploma in Medical Assisting
08/1995 to 06/1997 - San Andreas High School - Highland, CA.
High School Diploma
REFERENCES
Pares Artis
Stocker
Costco Wholesale
Montgomery, AL
Nathan
Manager
Costco Wholesale
Montgomery, AL
Tod Simpson
Manager
FedEx Express
Memphis, TN.
901-***-**** office
901-***-**** cell
Aleenia Scott
Material Handler
FedEx Express
Memphis, TN.
Timothy Robinson
Owner/Insurance Agent
Robinson's Insurance Agency
Memphis, TN.
Janice Alexander
Supervisor
The Green Clinic
Memphis, TN.
Nicholas Edwards
Team Leader
KM Logistics
Memphis, TN.
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