Customer Service High School

Location:

Posted:

September 30, 2010

Andrea Coffelt

Tulsa, OK 74135

Email: *******************@*****.***

Phone number: 918-***-****

Summary

I have been a very dedicated, determined employee for my past employers. I have excellent

customer service skills and strive for the company's goals.

Experience

Technical Support (December 2006 - Sept. 27th 2010) Alorica, Tulsa, OK

My duties at Alorica include answering incoming calls from Sprint customers, technical support,

suggestive selling, and bill issues. Team mentor. Starting pay was $9.00 and ending pay was $12.75 plus

commission.

Photo Lab Specialist (June 2005 - December 2006) Wal-Mart, Muskogee, OK

I performed Customer Service duties, Cashier, Machine Maintenance, Film Developing, and

Negative cutting. I was promoted from photo lab tech to specialist cashier.

Customer Service Cashier (June 2004-August 2005) Daylight Donuts, Wagoner, OK

Customer Service, cooking, cleaning, closing shop, and cashier drive thru.

Customer Service Rep (Nov. 2004- June 2005) CSS FLIX VIDEOS, Wagoner, Ok

Customer service, activated Cingular wireless phones, Signed contracts for the wireless provider,

troubleshot phones, rented videos, sold Dish network, and cashier.

Cashier (October 2002- October 2004) McDonalds, Wagoner, OK

Customer service, cleaning, taking orders, and cashier. Team Lead.

Education

2010-Present

Tulsa Community College, Tulsa, OK

Associates Degree, Nursing

2005-2006

Connors State College, Muskogee, OK

2000-2005

Wagoner High School, Wagoner, OK

High School Diploma