Customer Service Sales

Ricardo Clark

** ************* ******, ***. ***

Peabody, MA 01960

857-***-****

**************@*****.***

SUMMARY OF QUALIFICATIONS

Professional Warehouse Worker Excellent Communicator

Customer Service Professional High Level Multi-Tasker

EXPERIENCE

Dunkin Donuts Lynn, MA 2009 - Present

Cashier/Stock

•Responsible for maintaining outstanding customer service

•Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers

•Maintain orderly appearance of register area and supplies stocked

•Greeting and acknowledging every customer, maintaining outstanding standards

J.C Penny Danvers, MA 2009-2009

Sales Support/Stocker

•Receive, store, and issue sales floor merchandise

•Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract

customers

•Worked on a Winning Team providing dedicated and outstanding customer service

•Build and maintained a customer following through prospecting to achieve personal sales goals

Deep Freezers Dorchester, MA 2008 – 2009

Package Handler

• Measured and weighed packages while thoroughly examining them to ensure packing specifications are

constantly

met

•Recorded packages properly and promtly to ensure prompt delivery

•Scanned the barcode of the labels to help the client and the company track packages

•Inspected packages before placing them to their specific conveyor belts for sending to their specific chutes and

ultimately to their specific loading docks

•Loaded/Unloaded packages into departing trucks

Resataurant Depot Chelsea, MA 2008-2009

Package Handler

• Responsible for lifting and moving packages weighing between twenty five to thirty five pounds or more

•Loading/unloading small packages from trucks and into trucks

•Lifted, carried, pushed, and pulled packages up to 100 pounds in weight

Fed Ex Wilmington, MA 2007-2008

Warehouse Worker

• Receive, store, and ship merchandise that is kept in warehouses

•Manufactured goods are often stored in warehouses between the time they are produced and the time they reach

retail stores or customers

•Keet records as goods enter and leave the warehouse

•Make sure that merchandise arrives in good condition

•Responsible for keeping records of all incoming and outgoing shipments

•Check each shipment against shipping invoices or bills of lading

EDUCATION

Community Acedamenmy 2006

High School Diploma

Bunker Hill Community College, Charlestown, MA 2007

Extensive Coursework in Math, Reading, and English

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