Administrative Assistant Manager

KAREN E. FIORVANTE

Watkinsville, GA *****

706-***-****

CAREER SUMMARY:

Significant experience providing technical, administrative, and computer support, including

maintaining and developing QA programs, databases and web sites. Highly proficient in MS

Office, particularly Access and Excel. Experience with Outlook, PowerPoint, Publisher, Word,

Adobe Photoshop, Acrobat and proprietary software. Some experience with QuickBooks.

EDUCATION:

1983 Certificate – Administration/Data Processing Katharine Gibbs, Melville, NY

1982 AAS Suffolk County Community College, Selden, NY

EMPLOYMENT

2006-2013 Administrative Assistant, Integrated Laboratory Systems, Athens, GA

Served as main point of contact for an environmental sample quality assurance

program. Provided financial and technical reports, improving methods of tracking

time and expense data, and prepared monthly and fiscal year technical reports as a

contractor for USEPA.

• Supported Performance Evaluation Sample program, sending appropriate QA

samples for EPA contract laboratories analyzing samples for suspected or

actual Superfund sites. Using MS Access, Excel and EPA software,

generated chain of custodies and sample numbers, shipped samples with

analysis instructions, exported .xml files and created weekly sample shipment

reports

• Maintained a financial and technical support database, providing financial

reports and tracking technical work order completion dates and total hours

charged.

• Produced monthly and fiscal year technical reports for EPA project officer.

2003-2004 Administrative/Computer Support, EAM Labs, Wellington, FL

Developed, maintained and generated client reports with MS Excel. Developed and

maintained company web site.

• Interacted with clients for scheduling and information requests, reviewed

microbiologists taxonomy reports for accuracy

• Developed and maintained company web site, set up and troubleshoot

wireless network for a small office

• Maintained client database using MS Access, generated multiple mailings

and emailings using database. Maintained backups of electronic data.

Served as backup for Office Manager, using Quickbooks for accounts

receivable tasks.

1987 – 2002 Computer Applications Assistant, Brookhaven National Laboratory, Upton, NY

Maintained a database for tracking hazardous and radioactive waste from point of

generation to shipment using MS Access.

• Created databases, forms, reports and applications/macros to track

generation, storage and shipment of waste utilizing data from

barcoding/scanning equipment.

• Maintain/troubleshoot barcoding hardware and software. Set up users on

network.

• Maintained web site. Maintained training records.

ADDITIONAL COURSEWORK

2014 Medical Terminology, Athens Technical College

2012-14 WordPress Intensive, learnwebdevelopment.com

2011 Introduction to PC Troubleshooting, UGA Continuing Education online course

2006 Creating HTML Web Pages II UGA Continuing Education online course

2004 CIW Certification classes - Palm Beach Community College, Lake Worth, FL

2002 Web Application Development classes - Capella University

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