Monique Moen
***** ***** **** ****** . ********, CO 80503 . 323-***-****
*******.****@*****.***
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EXPERIENCE:
Unilever, Out of Home Retail Sales Office - West
PROJECT COORDINATOR/DEDUCTION ANALYST (Contract)
2009 - 2010
. Worked with the sales director, appropriate corporate entities, the sales
administrator, as well as regional sales managers to analyze and identify
pros and cons of current system as well as collect a blue sky list of
wants vs. needs for future distributor deduction system.
. Successfully developed a new system for processing current distributor
deductions, which was presented to all sales managers for full
implementation.
. Created eforms for easier processing and tracking of deduction. This
process and included eforms has since been implemented corporate as the
standard for deduction processing.
. Identified and transferred one (1) million dollars in charges for damages
to proper accounting entity and out of the OOH West Sales coffers.
. Identified and cleared six (6) million dollars in outstanding deductions,
creating a 'clean slate' moving forward.
Best Buy Corporation (dba AudioVisions, Inc.), Lake Forest, CA
OFFICE MANAGER/HR ANALYST
2008
. Identified need for and implemented system of adminstrative team workflow
and organization in regard to overall office systems, supply ordering,
and standard day-to-day activities, ultimately saving ( $10,000 annually
in time and eroneous charges.
. Analyzed current recruiting process and identified need for an organized
recruiting and hiring process in order to comply with EEO and DOL.
. Developed standard operationg procedure (SOP) for efficient recruiting
and smoother on-boarding of new employees.
. Performed human resource duties such as recruiting, interview
coordination, and all new-hire orientations.
. Supervised front office staff as well as mentoring and grooming for
possible promotion.
. Coordinated on-site and off-site company events.
. Coordinated extensive travel arrangements, maintained busy calendar for
four executives, prepared documents, etc.
Moen Solutions, Los Angeles, CA
OFFICE MANAGER
2002 - 2007
. Developed complete system of organization and flow for day-to-day
activities to ensure that the creative and administrative aspects of
company ran together smoothly.
. Prepared presentations and bid documentation for new business proposals.
. Acted as liaison between software developer and clients and vendors for
smooth trafficking of information.
. Managed contracts, bids, and all accounting duties for software
developer.
FAO Schwarz, Los Angeles, CA
EXECUTIVE PROJECT ASSISTANT (Contract)
2000 - 2002
. Worked independently to develop organizational system as well as day-to-
day processes for satellite project development office in order to
facilitate successful completion of store build-out.
. Created full system of project and corporate specific resource
management.
. Coordinated with vendors, corporate office and vice president via verbal
and written communication in order to ensure all equipment and supplies
arrived on schedule for a successful project build-out and opening.
. Worked independently, as Vice President would commute between Las Vegas
and Los Angeles, until completion of store build-out.
. Managed contracts, bids, and all accounting duties for project build-out.
Capital Group Companies, Los Angeles, CA
PROJECT ANALYST
1995 - 1999
. Evaluated telecommunication invoices for wholesale brokers and worked
with vendors to rectify invoice mistakes and overcharges thus saving the
company $60,000 annually in billing discrepancies.
. Saw a need for and established a system of asset management for the
desktop support unit.
. Trained desktop support personnel in use of new asset management system,
ensuring easy acquisition of complete updated asset list for annual
financial audits.
. Acted as liaison between technical operations department and parent
company to resolve employee interpersonal and interdepartmental issues,
to the satisfaction of my department head.
SKILLS: Advanced user of Microsoft Office applications (PC and Mac),
Adobe Illustrator and Microsoft Publisher. Comfortable using PC and
Macintosh platforms. Quickly learn new applications. Incredibly
organized and detail oriented. Use Five S and LEAN methods as best
practices. Use organizational skills and Acess database to create
strong system for resource management. Communicate well verbally
and in writing. I can move smoothly between working independently
and being part of a team. I am also generally fun to have around.
EDUCATION: Orange Coast College, Business Administration
REFERENCES: Submitted upon request.