Customer Service Sales

Chiquita Z. Jones

** **** ********* **.

Montgomery, AL, 36105

Home: 334-***-****

Cell: 404-***-****

*********@*****.***

SUMMARY OF QUALIFICATIONS

• Professional and experienced finance worker; eager for immediate employment; good work

history; reliable and punctual; good communication skills and customer relations

• Provide thorough, efficient, and accurate account updates on computer files for each call made or

received

• Extensive experience with Internet Explorer, HTML, Microsoft Power Point, Microsoft Word,

Microsoft Excel, Microsoft Access, Computer Applications, Word Processor

• Perform other duties as assigned by management

EXPERIENCE

Customer service rep, 2010-Present:

Randstad, Montgomery, Alabama

Respond to client inquiries regarding accounts, products and procedures complete service

transactions using specialized PC based software, transfer funds, place stop payments on checks,

Set up/Close Accounts edit account information, Resolve problems identified by the client

correct insufficient fund errors, Generate and complete new sales transactions communicates

add-on product/service information to existing clients

Telemarketer, 2006-2007:

ASK Telemarketing, Montgomery, Alabama

Duties include the use of the telephone as an interactive medium for promotion or promotion

response; Duties includes receiving orders, inquiries, and donation pledges in response to print

and broadcast advertisements, catalogs, and direct-mail promotions, and also receiving customer

inquiries and complaints. Organizing filing system and providing a list of ways for customers to

repay their balance over time

Sales Associate, 2007-2009:

Beauty and Beyond, Montgomery, AL

Experience working in diverse retail sales and customer service environments. Maintain

excellent customer service skills and proven record as top sales performer. Skilled in areas of

processing, inventory control, and cashier management. Hardworking, energetic, and reliable;

recognized for assuming additional responsibilities, excellent problem solver sales analysis and

reporting

Housekeeper, 2009-2009

Peaks Company, Pike Road, AL

Efficiently clean resident's rooms. Diligent in disinfecting, dusting, vacuuming, and changing linens.

Housekeeper, 2010-2010

Renaissance Montgomery Hotel & Spa at the Convention Center, Montgomery, AL

Customer service-oriented. Able to work well with or without supervision. Great leader and valuable team

player, able to follow directions and learn quickly Cleaning rooms bath rooms.

EDUCATION

Covenant Academy 2009 Virginia College 2010

Advanced Courses; Montgomery, AL Associate; Pharmacy Tech

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