Customer Service Manager
Resume:
Carolyn Ann Hoffman
Alexander, Arkansas 72002
**************@********.***
Multi-Taker, fast learner, take charge attitude, Strong Closer, Work well
with everyone, Very enthusiastic personality, Administrations to
Management.
EDUCATION: Wabbaseka High School
Wabbaseka, Arkansas
Diploma
EXTENDED: Opportunity Industrialization Center
Pine Bluff, Arkansas
Business Course
EMPLOYMENT
10-2007 to present Allied Home Mortgage
I have a home office. The
only reason I am looking
for something else is so I
know what I have coming
in. I love the Mortgage
Business.
* Customer Service
3-05 to 11-07 American Home Patient
Duties: Medicare Billing and
Collections. Calling on
Insurance Company and
Patient accounts as well.
Filing electronically.
Reason for leaving: Company
had just gone through
bankruptcy and they were
having a lot of changes.
So I looked for a more
stable job.
*Billing
*Collections
*Switchboard
12-03 to 3-05 Carson Physical Therapy Clinic
Office Manager, Medical
Records, AR, AP, co-pay
Verifying insurance,
billing, collections, deposits,
Working one on one with
patients giving physical
Therapy. Computer, filing,
appointments, coding,
Reason for leaving: There
was problems with my
Bonuses, I decided to look
for a better
Opportunity.
*Medical Terminology
*Coding
*Medical Records
6-1988 to 4-2003 Ann's Catering Service
Self Employed 15 years. Interviewing, hiring, AR,
AP, Special Events, Business to Business sales and
Contact. Prepping, training, Supervising 28 people,
Including kitchen staff as well as
delivery drivers.
I sold it to my Sister after 15 years because I was
Burned out on the food business and needed to try
Something different.
*Management
*Supervising 28 people
I also worked in an opthalmologist Office for 7 years. Simmons 1st
National Bank in Pine Bluff for 2 years. Altheimer Health Clinic for 2
years. Managed an apartment complex for 2 years. I was a resident Manager.
I am very dependable and organized, multi=tasker.
SPECIAL SKILLS
*Microsoft Word
*Data Entry-6500 strokes per 2 min.
*coding/ICD-9
*Microsoft Outlook Express
*10 keys by sight
*Type 70 wpm
PERSONAL REFERENCES
Adam Carson-Carson Physical Therapy
Mark Evan-Church at Rock Creek
Greg Kirksey-Church at Rock Creek
Contact this candidate