Electrical Customer Service
Resume:
Greg L. Tipton
Coyle, OK ****2
BACKGROUND SUMMARY
Field Service Technician, First year Apprentice Lineman, Electrician
Apprentice graduate of electrical technology from Meridian Technology.
Formerly a manufacturing supervisor, with experience in plant Operations,
Training, Safety and Logistics. Working knowledge of QS 9000, ISO-9000,
PFMEA, SPC, Lean Management and Dupont S.T.O.P program. Very detail
oriented, taking a hands on approach in development, problem solving and
continuous improvement in the work place.
PROFESSIONAL EXPERIENCE
Field Service Technician for
Dish Network Service, Perry, OK
Installation of Dish Network Services.
Position requires working in all weather conditions while climbing ladders,
crawling in attics and under homes. Technicians work alone 99% of the time,
use computers and accurate paperwork to complete service transactions.
House Parent for Boys Ranch, Boys Ranch, TX.
Care/Supervision for a group of boys in a family atmosphere.
Apprentice lineman for Stillwater Power, Stillwater, OK.
Service/Maintenance of existing public electrical utilities.
Construction/Building of new public electrical utilities. Maintenance of
equipment and inventory of materials. Climbing poles or using various types
of equipment to repair, restore or construct electrical service.
Electrician Apprentice for
Field Electric, Stillwater, OK
(Residential/Commercial electrical installation and service)
Installation of residential/commercial wiring
Electrician Apprentice for
K&L Electric, Stillwater, OK
(Residential/Commercial electrical installation and service)
Installation of residential/commercial wiring
Electrician Apprentice for
Bizmark Electric, Stillwater, OK
(Residential/Commercial electrical installation and service)
Installation of residential/commercial wiring
Unit Parts Company, ( Now REMY International ) Edmond, OK.
(Formerly a Leading remanufacture of automotive starters and alternators).
Supervisor
1. Provide first level supervision. Responsible for overseeing and carrying
out established procedures.
2. Assure maintenance of quality standards, production methods, equipment
and performance.
3. Provide training to, eighteen to thirty six employees on all job
procedures, quality standards and safety regulations.
4. Initiate plans for motivating associates to achieve production goals.
Coordinate daily activities.
5. Maintain a working knowledge of ISO - 9000 and QS - 9000 standards.
Produce electronic reports.
Incoming Receiving Inspector:
1. Perform inspections to incoming assemblies and sub-assemblies using
print specifications, control plans, visual and performance standards, as
well as various gages and equipment.
2. Development, improvement and maintenance of quality documents such as
control plans, inspection results and status/reduction charts.
3. Investigation and reporting of non-conforming parts to appropriate
dept./personnel via, email, written and oral communication. Work closely
with the shipping and receiving dock, senior QA tech, QA manager, QA
engineers, purchasers and production personnel to support department and
company goals and objectives.
Quebercor World, Stillwater, OK.
(Largest printing company in the world)
Bindery Supervisor
1. Shift production supervisor duties, including monitoring, reporting,
providing technical expertise and assisting in trouble shooting to
obtain production goals.
2. Communicating pertinent information to customer service reps.,
managers, crew leaders and general workers.
3. Scheduling crews for machinery or jobs, insuring that they are
properly staffed.
4. Training, cross training and evaluating from thirty to ninety
employees on their work performance and safe work habits.
5. Provide daily observations of employee actions using Dupont S.T.O.P.
program and discussing safety concerns on an individual basis and as a
team.
6. Performing weekly departmental safety inspections. Investigating any
accidents or incidents.
Bindery Operator
1. Operate any and all bindery equipment / machinery. Trouble shoot
equipment and perform maintenance on machinery.
2. Manage crew of up to eighteen people, assist in training and
evaluating crew.
3. Provide a safe environment, record and report on production and crew
hours correctly, communicating with supervision and management.
EDUCATION
Meridian Technology, Electrical Technology, Stillwater, OK. Graduate
December 2006
Stillwater High School, Stillwater, OK. Graduate.
Meridian Technology, Stillwater, OK Graduated. Trained in automotive repair
and heating and air conditioning repair.
Additional training received in manager classes, safety awareness, and CPR
Meridian Technology Center - Basic EMT training (1997)
5 x 5 Program: problem-solving program using various charts.
American Heart Association - CPR and First Responder (2008)
KNOWLEDGE
Tree service (trimming, removal, topping, landscaping, mowing)
Remodeling in rental and resale property (carpentry, electrical, plumbing,
finishing)
Residential & Commercial wiring
Motor Controls
(NEC) National Electrical Code
Windows programs: Word, Excel, E-mail and the Web.
Working knowledge of QS-9000, ISO-9000 and PFMEA (Potential Failure Mode
and
Effects Analysis)
Safety observation training thru Dupont S.T.O.P program.
5 "S" (organization, capacity mgmt., cleanliness, safety, nonconforming
mgmt. skills)
Statistical Process Control
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