Customer Service Administrative Assistant

Amanda L Cox

**** ***** **, *********, ** *****

210-***-****

Email: ******.********@*****.***

OBJECTIVE

Seeking a challenging career opportunity that will benefit from and provide

experience and training.

PROFILE

Experienced professional, highly motivated and hard working individual who

strives for perfection. Flexible and capable of learning new tasks quickly

and working around problem situations in a timely manner. Strong

organizational and management skills.

EMPLOYMENT HISTORY

Lancer Corporation, San Antonio, TX April 2007 to July 2010

Documentation/ Administrative Assistant for Design Engineering Department

. Perform all administrative assistant duties (phones, typing, scanning,

faxing, filing, ordering supplies, etc)

. Create and maintain all directories pertaining to lab testing (blank

forms, test requests, test results, reports for equipment

certification, etc)

. Maintain all documentation control (assign control numbers,

paper/electronic filing, distribution)

. Provide complete documentation support to design engineers (part

numbers, drawings, engineering documentation changes, etc)

. All other duties as assigned

Snoops Tavern, San Antonio, TX April 2003 to October 2006

Bar Manager/ Bookkeeper- Actively participated in overall operations

. Maintained labor costs and controls of all inventory

. Provided staff development and monitor guest services

. Public relations with advertising, planning and booking entertainment

for events

. Provided weekly and monthly reports (P/L, income, labor, inventory)

. AR/AP

. Consolidation of payroll

. Customer Service

NCO/ENL Club, San Antonio, TX October 1996 to January 2003

Secretary/ Payroll Clerk

. Performed all secretarial duties: typing, filing, phones, ordering

supplies, etc...

. Consolidation of payroll

. AR/AP

. Public relations with booking entertainment and functions

. Provided all monthly reports (P/L, income, inventory, labor, etc)

. Scheduling of employees for duty and training

. Customer Service

EDUCATION

Marion High School, Marion, TX Received Diploma 1995; Kaplan University

Continuing Education Online-Currently Enrolled

ADDITIONAL SKILLS

Computer Literate: Microsoft Excel, Word, Outlook, Power Point, Internet

Explorer, Adobe, Baan, Lotus, Ceridian Payroll,

E-Time Software (Payroll)

10 Key by Touch

REFERENCES

. John Hawkins---Vice President of Engineering/Alternate Supervisor---

210-***-****

. Janet Ruby---Ex- Co Worker/ Friend--- 210-***-****

. Rebelle McNichols--- Ex-Co Worker/ Friend--- 210-***-****

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