Customer Service Manager

Sue Ann Bisset

**** ***** ***** 954-***-****

Pompano, Fl 33064

***********@***.***

Skills

. Customer Service

. Sales

. Multi-Tasking

. Microsoft Word

. Payroll

. QuickBooks

Experience

Wilen Press Deerfield Beach, Fl

Bindery Worker 07/2004 to 07/2010

. Maintain records of daily production, using specified forms.

. Fill machine paper feeds.

. Lubricate and clean machine parts, and make minor repairs in order to

keep machines in working condition.

. Was instrumental in handling client samples.

. Handled mail skids, time dated material. Verified and labeled skids

for shipment through outside carriers, such as Fed Ex, Southeastern

and UPS

Quality Bindery Fort Lauderdale, Fl

Bindery Worker

03/2000- 12/2003

. Observe and monitor machine operations to detect malfunctions and to

determine whether adjustments are needed.

. Move controls to adjust and activate bindery machines.

. Maintain records of daily production, using specified forms.

. Set up, or set up and operate, machines that perform binding

operations such as pressing, folding, and trimming on books and

related articles

Professional Security Fort

Lauderdale, Fl

Operations Manager 06/1992-

04/1997

. Manage staff, preparing work schedules and assigning specific duties

. Determine staffing requirements, and interview, hire and train new

employees, or oversee those personnel processes.

. Create or implement security standards, policies, and procedures.

. Plan, direct, or coordinate security activities to safeguard company

assets, employees, guests, or others on company property.

. Supervise subordinate security professionals, performing activities

such as hiring, training, assigning work, evaluating performance, or

disciplining.

Education

Kenneth High Kenneth Square, Pa

1985

References available upon request

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