Customer Service Security

Mosill Grant

**** ***** **** ***. *******, IL ***36 • 312-***-****

******@*****.***

SUMMARY OF QUALIFICATIONS

Security Officer Professional experienced in technical and interpersonal skills. Trustworthy, ethical, and

discreet, committed to superior customer service . Very detail oriented and resourceful in completing projects.

Capabilities include: Problem Solving, Telephone Receptionist, Customer Service & Relations, Vehicle and

Foot patrol, Microsoft Officer Suites 2010, Computer Operations and Typing, Office Equipment Operation,

Monitoring lobbies, elevators, parking lots, cctvs, visitors, and company property.

EMPLOYMENT HISTORY

Levy Security

Security Officer 2008-2009 Chicago, IL

Secured and patrol Northwestern Memorial Medical Hospital and included several hospitals

building also Psychiatric hospital, assist with restraint on patient

• Worked Emergency Room and customer service desk

• Checked visitors and vendors in and out, answered phone calls

• Responded to emergency codes

• Participated in escorts, locks and unlocks, and media control

SOS Security Inc.

Security Officer 2006-2007 Chicago, IL

Secured a down-town office building and John H. Stroger Hospital construction site

• Worked a computerized elevator system and fire panel system

• Monitored cctvs, answered phones, checked Identification, and bags

• Completed hourly rounds and daily written reports

• Worked Microsoft office professional suites to perform most of job duties

Gold Star Security LLC

Armed Security Officer 2002-2004 Chicago, IL

Secured Chicago Housing Authority residential buildings in Chicago loop area

• Monitored parking lots, cctvs, and fire panel

• Foot patrol the premise hourly inside and out

• Did well being checks when necessary

• Checked for proper identification upon entry

EDUCATION

Chicago State University Present Chicago, IL

Criminal Justice

CERTIFICATIONS

Security 02/2010 Chicago, IL

40 hour Armed Security Training

Security 02/2007 Chicago, IL

Server Weather Training

Security 03/2007 Chicago, IL

Bomb Threat Training

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