Customer Service Data Entry

Scott Jones III

**** ********* **.

Fairfield, CA 94534

*707-***-**** (Main)

707-***-**** (Home)

*********@*******.***

Objective: A Challenging position in the Customer Service/Manufacturing

field with a progressive company that offers growth opportunities for

ambitious individuals.

Summary of Technical Skills and Qualifications

. California State Licensed Pharmacy Technician

. Completed 160 hours of Pharmacy Tech Training at Boston Reed

College (April '06)

. Completed 120 hours of Pharmacy Tech Training at Long's Drugs

Store (October '06)

. Forklift Certified

. Intermediate Knowledge in Mechanical Aptitude

. Proficient in Windows/Excel/Power Point/Publisher/10 Key

. Extensive Internship/Training in Customer Service Relations

Experience:

Aerotek Professional Services Fairfield, CA April '10 to August '10

Forklift Operator

Responsible duties include stacking boxes for proper forklift (clamp

forklift) carryout, clip-out/tag-out to clear machine jams, light

janitorial duties apply.

Renegade Real Estate San Francisco, CA January '08 to February '10

Office Assistant/Receptionist

Responsible duties included heavy data entry and incoming/outgoing calls,

photographing foreclosed and selling houses, comparing sales and list

prices.

Volt Services Group Pleasanton, CA August '07 to November '07

Forklift Operator/Warehouseman

Responsible duties included loading and unloading various trucks, forklift

operations (sit-down propane/stand-and-reach electrical lifts), order

pulling, shipping and receiving, and light janitorial duties applied.

Placement Pros Staffing/Recall Storage Management Fairfield, CA May

'07 to July '07

Lead Warehouseman/Material Handler

Responsible duties included re-boxing various companies' files and

documents neatly in a timely manner, stocking shelves, scanning bar codes,

forklift operations and light janitorial duties applied.

Staffing Solutions Group/Tickets.Com Concord, CA February '07 to March

'07

Call Center Representative

Responsible duties included heavy data entry and incoming calls, fill

customer orders for a variety of upcoming events and venues, and provide

confidentiality and security for customer credit card payments.

Long's Drugs Store Vallejo, CA October '06 to April '07

Pharmacy Technician/Externship

Responsible duties included heavy data entry and incoming calls from

customers and physicians, third party billing, cashiering and distributing

medications to patients, prescription filling in a timely manner and some

calculation use.

Pokka Beverages (Coca-Cola) American Canyon, CA September '05 to May '06

Machine Operator/ Blend Technician

Duties included manufacturing beverages for the Coca Cola Company (mixing

ingredients for each batch of drinks) and extensive calculations for

accurate batches. Examine and control ph balance, Brix, and acid levels for

proper taste and quality in refinery laboratory. Additional duties included

heavy janitorial/waste management in the plant area and forklift

operations.

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