Manager Management

RYAN COOPER

*** *. ******* ******

GLENDORA, CA *1741

626-***-****

********@*****.***

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TECHNICAL SKILLS

Windows XP, MS Word, Excel, Outlook, PowerPoint, HP Printers, Corel

WordPerfect, Novel Groupwise, Elite Management Database, Symantec Ghost

Cast Server, Legal Solutions Plus, Jury Instructions Selector for Windows,

Basic Adobe Flash CS3, Basic Web site design & Flash template manipulation,

Basic Microsoft Server 2003.

PROFESSIONAL EXPERIENCE

Cotkin Law Group/Cotkin & Collins, Los Angeles, California

Information Technology and Systems Assistant (08/03/93 - present)

. Provide daily technical support to a mid-size law office with 100 end

users in two states.

. Install, configure and implement new computer workstations for all new

and existing employees.

. Manage, maintain and troubleshoot all computers and printer equipment.

. Maintain various software programs and provide desktop support for

Corel WordPerfect, Novell Groupwise, Equitrac cost recovery system,

Elite Billing system, Elite Management Database (calendaring),

Microsoft: Word, Excel and PowerPoint.

. Create and manage WordPerfect macros for firm-wide use.

. Manage the duplication of all media needed by Attorneys, Paralegals

and Secretaries.

. Set up of Audio/Visual equipment for use in court and onsite meetings.

. Order computer peripherals and supplies while working with vendors to

ensure proper delivery.

. Maintain network interfaces for scanning and printing.

. Maintain firm computer calendar using Elite Management Database.

Records Manager and Primary Office Services Clerk

. Ordered and inventoried office supplies and interfaced with vendors

. Records Manager for storage and retrieval of client files and

accounting files.

. Work closely with office manager to carry out administrative projects.

. Used building's web site to order maintenance requests for the firm.

. Opened new matters in the firms billing system.

. Generate and upload cost reports to Elite Billing System and work with

accounting department to ensure all costs are correctly billed to

clients

. Assist legal staff and accounting department with in-house filing,

photocopying and miscellaneous projects as needed.

. Set up meetings and depositions

. Reception relief

EDUCATION

New Horizons Computer Learning Center 2002

Pasadena City College - Pasadena, CA 1997 - 1998

Mesa Community College - Mesa, AZ 1991 - 1993

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