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Customer Service Sales

Location:
Manson, NC, 27553
Posted:
October 11, 2010

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Resume:

Nkruma K. Ellis

Manson, North Carolina *****

252-***-****

252-***-****

abjshn@r.postjobfree.com

Objective: An Interesting position with a growing company. Academically

trained IT pre-graduate seeking entry level opportunity as a IT

professional.

Education: ITT-TECH MORRIVILLE

Morrisville, NC

Computer Network & Systems

06/09 to Present

Pursuing A.S. degree in Computer Networking Systems

GPA 3.18

Vance Granville Comm. College

Henderson, NC

Criminal Justice

2002 to 2004

Skill Set: Cell Extraction

Inmate Movement

08 Detention Legal Update

08 Resp & Ident of Medical Issues

08 Professionalism for Detention Officers

Microsoft Desktop Operating System

Microsoft XP Programming

Linux OS Installation

Managing Windows Server

Experience: Vance County Jail

Henderson, NC

Detention Officer

03/06 to 07/09

* Supervised and coordinated activities of corrections officers.

* Conducted roll call of officers and issued duty assignments.

* Observed conduct and behavior of inmates in order to prevent

disturbances and escapes.

* Inspected locks, window bars, grills, doors and gates for

tampering.

* Searched inmates and cells for contraband articles.

* Guarded and directed inmates during work assignments.

* Employed weapons and force to maintain discipline and order

among prisoners, if necessary.

* Prepared written reports concerning incidences of inmate

disturbances and injuries.

* Guarded prisoners in transit between jails, courtrooms,

prisons and other points.

Trade Mart

Henderson, NC

Cashier

03/05 to 10/05

* Provide customer service in self-service store.

* Aided customers in locating merchandise.

* Answered questions from and provided information to customers

about merchandise for sale.

* Obtained merchandise from stockroom when merchandise was not

on floor.

* Arranged stock on shelves and racks in sales area.

* Supervised 8 employees, scheduled work hours, resolved

conflicts, determained salaries.

* Marked and ticketed merchandise.

* Inventoried stock

Floyd B. McKissick Asst. Living Center

Norlina, NC

Certified Nursing Assistant/ Personal Care Aid

12/02 to 03/05

* Performed duties in care of patients in nursing home under

direction of nursing aid medical staff.

* Answered signal lights, bells and intercom system to

determine patients' needs.

* Bathed, dressed and undressed patients.

* Served and collected food trays and fed patients requiring

help.

* Transported patients, using wheelchair and wheeled cart and

assisted patients to walk.

Farmingdale Multiplex Cinemas

Farmingdale, NY

Cashier/ Customer Care

11/00 to 08/01

* Resolved customer complaints and requests for refunds,

exchanges and adjustments.

* Assisted customers to select and purchase specified

mrechandise.

* Kept records of services in progress.

White Castle

Massapiqua, NY

Cashier/ Food prep.

09/99 to 06/00

* Prepared and cooked foods requiring short preparation time.

* Read food order slips and received verbal instructions.

* Prepared and cooked food according to instructions.

* Prepared beverages.

* Cleaned work area and food preparation equipment.

References: Available upon request.



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