Customer Service Driver
Resume:
Mack Daniel Faison
Charlotte, North Carolina 28209
*********@*******.***
Seeking a driving or warehouse career with a company that has a dynamic and exciting outlook where my business
knowledge, experience and skills will
Objective
contribute towards the growth and success of the organization
More than 10 years of experience in transportation, distribution and
•
warehousing with excellent management, leadership and administration
Skills
skills; familiarity with personnel, safety and terminal procedures.
Hold a Class A Commercial Driver’s License with Tanker, Triple
and Double endorsements; knowledge of DOT regulations and logs.
Customer service minded with proven ability to work well with
individuals at all levels. Proficient in Microsoft software
environment including Excel and Word. Excellent communication skills,
verbal, written and listening. Possess strong problem resolution and
decision making skills. Ability to work independently and in teamwork
environment.
Self starter who successfully developed and managed own transportation
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business; achieving a reputation for consistently going beyond what is
required.
Lead by example and shared power to develop followers, built teams and
contributed to the organization success.
Interpersonal and Teamwork
Related well to people from a variety of cultures and social
backgrounds; recognized for ability to work with diverse clients and
staff.
Contributed to team effort by coaching, motivating, encouraging,
supporting and teaching employees.
Customer Service and Sales
Learned fundamentals skills, principles and techniques of marketing.
Understand the role of ethics, technology and global issues in managing
Mack Daniel Faison
the marketing process.
Delivered excellent customer service and conducted sales promotions
while functioning as a driver.
Quantitative Skills
Coordinated and participated in inventory and storage functions in the
warehouse, conducted inventories; requisitioned supplies as necessary
and determined proper location of supplies to allow maximum space
utilization.
Completed and submitted invoices and process for payments; handled
expense reports with account summaries; consistently entrusted with
large sums of money.
Education
West Virginia State University
Business Administration 1997 1999
PIA Truck Driving Training and Certification
Oct. 2000 Dec.2000
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Driver
Recent 10 Year History:
Paschall Truck Lines
American Equipment & Leasing
Experience
September 2009
March 2010
June 2010 September 2010
Driver
Express Transport
December 2008 August 2009
Driver
Marten transport
2
Mack Daniel Faison
August 2008 November 2008
Driver
Cargo Transporters
February 2008 June 2008
Team Driver
Gabmir Enterprises (owner) leased to National Carriers
August 2007 January 2008
Owner operator
American Equipment & Leasing
October 2006 July 2007
Lease driver
Calhoun transportation
June 2005 June 2006
Driver
Pepsi Bottling Group
March 2003 June 2005
Customer Service Rep
Western Express
February 2002 March 2003
3
Mack Daniel Faison
Driver
Us Xpress
January 2001 October 2001
Driver /Lease Driver
Con Way Southern Express
December 1999 September 2000
Warehouse/ Dockworker
4
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