Quality Assurance Sales

Aisha Marrow

** ****** ****

East Hartford, Ct **118

********@*****.***

860-***-****

OBJECTIVE:

To obtain a challenging position where the utilization of my business

skills will promote an opportunity for personal development and

professional growth.

HIGHLIGHTS OF QUALIFICATIONS

. Skilled in dealing with sensitive populations in a professional

and concerned manner

. Able to work independently and a cooperative team member

. Knowledge of investment terminology

PROFESSIONAL EXPERIENCE

UnitedHealth Group 2007-Present

Sr. Administrative Assistant

. Process expense reports and E-form submissions

. P-Card reconciliation

. On boarding new employees

. Coordinates all sales promotions activities internally

. Responsible for ordering and distributing inventory of sales/

marketing material

. Issue keys; ensure keys and door cards are accounted for as specified by

department policy

. Approve floor plans, evaluate completed projects to control costs;

represent department on all related projects.

. Facilitating office moves

. Respond to complaints and suggestions regarding maintenance problems

. Managed VP of Sales calendar; schedule meetings including travel

arrangements

. Liaison for Network Account Management and provider relations

. Review claims and credentialing documents for quality assurance

ING 2006-2007

Sr. Operations Analyst

. Provides operational support to internal/external customers

. Process Financial and non-financial transactions for pension plans,

mortgage loans and hardships etc.

. Assist customers through the loan process application

. Researched compliance issues

. Responsible for all ACH, Direct Wires and reconciliation statements

. Collaborated with customer contact center to ensure accurate account

management

. Resolved new business issues and effectively made changes to pension

reform

Conduct financial analyses for loan programs and affordable financing

options

Phoenix Investment Partners 2003-2006

Analysts Assistant

. Input trade specific details into Bloomberg trading system

. Confirm all short-term trades in accounting system

. Gathers financial information for S&P and Moody's ratings

. Daily copy and distribute portfolio managers cash activity reports

. Reviewed all documents for outbound transfers

. Tracked customers; financial statements using company database

. Informed client of Money Market quote and current values on Lifetrust

. Verified incoming funds from Tax Shelter Annuities

. Faxed and mailed Surrender and Redemption forms requested by client or

agent

. Updated client account records (address change, new annuitant or trustee,

etc.)

. Entrusted with daily delivery sensitive and valuable stocks and bonds

(Official, notarized, and cash valued)

Front Desk Administrator 2000 - 2003

Coburn & Meredith, Hartford

. Supported 3 Investment Brokers

. Distributed mail and Research material

. Typed correspondence for Sr. Mgmt. and President

. Maintained Quarterly Statements by client (input, sort, etc.)

. Using ILX Financial System created New Accounts

. Updated Personal Data Information

. Daily logged all transactions by stock symbol and trade date in Postal

Book

. Created Personal folder by client that included balanced number of shares

and dollar amount that stock traded for the current day

. Meeting Planning

. Travel Arrangement

. Mass Mailings for Potential clients and Welcome letters

. Calendar Maintenance

. Issued quotes from Stock Market

. Responsible for scripting all transaction information for Broker to

process client request (purchase or selling of stock)

COMPUTER KNOWLEDGE

MSWord, Omni Pro, Excel, Access, PowerPoint, Lotus CCMail, Email,

Internet/Intranet, Multi-line phone system (Business), Bloomberg System

Contact this candidate