Customer Service Manager
Resume:
JUDITH A. HALLER
*** ****** ******, *******, **
*******@*********.***
Objective To obtain a position within your company utilizing
my past experience and enhance my skills for long
term employment
Experience
2004-2010 - Brooks Institute of Photography -
Ventura, CA
FRONT DESK COORDINATOR / ADMINISTRATIVE ASSISTANT
Provided professional outstanding customer service
Recruited, trained & supervised all student workers
assisting the reception desk in their individual
roles for smoother workflow
Operated multi-line telephone system daily
Processed all requests from students, staff &
faculty members
Tracked and updated telephone info for desk use
Editor of " Front Desk News" (Cust Service Tips &
Hints)
Provided Admin. Assistant duties to Vice President,
Admissions Staff and Director of Student Management
Assisted in monthly open house events
Assisted in special events- greeting invited guests
& tours on campus
Compiled first all-campus a-z customer service
training manual
1988-2004 - California Insurance Group - Camarillo,
CA
ASSISTANT UNDERWRITER - COMMERCIAL LINES PROPERTY
INS
Assisted Underwriters in quoting new business
submission
Reviewed inspections & costimated risks
Renewed active accounts
Operated multi-line telephone system
Typed & filed quoted correspondence letters
Assisted Branch Manager with marketing projects &
mailings
Mass Bay Transportation Authority - Boston, MA
LEGAL SECRETARY - LAW DEPARTMENT
SUPPORT STAFF - MATERIALS / PURCHASING DEPARTMENT
Assisted (3) staff attorneys with their daily
caseload assignments
Assisted General Counsel as requested
Prepared trial documents required for court
filings
Typed motions, memorandums of law,
interrogatories,depositions
Calendaring of each attorneys assigned cases
including follow-up
Copied & filed necessary correspondence
Operated multi-line telephone system
Covered Front Desk Reception as necessary
Witnessed public bid openings for materials and/or
sub-contract work
Acted as Liason/Secretary to Rapid Transit Car
Manager & rail car manufacturers
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