Software Engineer Management

Tony D. Wilson

** ******** **. ***. **. Rochester, NY 14607 585-***-****

**********@*****.***

Objective

Secure a help desk position, contract or temp to hire.

Technical

* Answer user inquiries regarding computer software or hardware operation

to resolve problems.

* Enter commands and observe system functioning to verify correct

operations and detect errors.

* Oversee the daily performance of computer systems.

* Install and perform minor repairs to hardware, software, or peripheral

equipment, following design or installation specifications.

Education

2009-

present Cisco Certified Network Administrator

Monroe Community College Workforce Development

Rochester, NY

2005 Network+

Bryant & Stratton College

Rochester, NY

2005 A+ Hardware & Software Engineer

Bryant & Stratton College

Rochester, NY

Work Experience

10/5/2008-

present

Micrecycle, Rochester,NY

PC Technician,

* Set up equipment for employee use, performing or ensuring proper

installation of cables, operating systems, or appropriate software.

* Provide staff and users with assistance solving computer related

problems, such as malfunctions and program problems via inbound calls.

9/7/2009-

1/21/2010

Action for a Better Community Rochester, NY

PC Intern,

* Update knowledge and skills to keep up with rapid advancements in

computer technology.

* Provide technical support to engineers and other team members .

10/7/2009-

present

QualTech Inc./ Department of Homeland Security, Buff-NY

Systems Migration Specialist,

* Migrate existing databases and database management systems

* Modify existing databases and database management systems

Contact this candidate