Customer Service Management

Ryan C. Nielsen

*** ********* ***** 972-***-****

L ewisville, TX 75067 *********@*****.***

Objective Seeking a Position as a Web Developer

Education

University of Denver 2008-Present

MASTER OF APPLIED SCIENCE, COMPUTER INFORMATION SYSTEMS

Cumulative 3.9 GPA

Concentration in Web Design/Development

Brigham Young University 2004-2007

BACHELOR OF ARTS, ENGLISH

Cumulative 3.5 GPA

Studied Composition and English Literature

Experience

All My Sons Moving & Storage Farmer's Branch, Texas 2009-Present WEB

PROGRAMMER

ASP.NET C# Web Development

PHP/MySQL Web Development

Management & Execution of Company SEO Campaign

Graphic and Web Design

Custom CMS Development

Management of Company Wide Blogging & Reputation Management Campaign

Lightning Bear Productions Denton, Texas 2009 WEB

PROGRAMMER

ASP.NET C# Web Development

Development of HTML/CSS Frameworks

Management and Implementation of Custom CMS

Management of SQL Server 2005 Databases

Management of Client Social Media and Blogging Campaigns

Customer Support

Sales

Barnes and Noble Lewisville, Texas 2008-2009

CUSTOMER SERVICE

Interfaced with Customers to Provide Quality Customer Experience

Supported and Sold the Barnes and Noble Membership Program

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