Customer Service Manager

Location:

Posted:

October 11, 2010

Karee Fleischer

Mobile Phone 773-***-****

Email: *******@*****.***

OBJECTIVE: Seeking a position in an area that will enable me to utilize

and enhance my creativity and interpersonal skills, while allowing

advancement and growth within the company.

SKILLS

Microsoft Word, AS 400, Microsoft Outlook, Microsoft Excel, Supply

Management, Customer Service via face-to-face/over phone/email, complaint

handling, Excellent organization skills, loading/unloading, stocking, and

warehousing

EMPLOYMENT

03/06-Current - Account Manager, Rapid Global Logistics

. Communicate via phone/PC with clients

. Direct Small workgroups with picking/packing orders

. Perform quality checks of inventory

. Provide Monthly Billing/ Client Invoices

. Consult Vendors with shipping discrepancies/receipts

. Confirm order accuracy and provide final approval for release of that

material

09/04-03/06 - Vault Coordinator, Metavante

. Verify inventory

. Process credit card requests

. Assist machine operators with discrepancies

05/04-08/04 - Unemployed

06/03-04/04 - Warehouse/Office, Rapid Displays Cadaco

. Pick/Pack orders

. Load/unload trucks

. File papers/answer phones

. Data entry

EDUCATION

Chicago State University - 2000-2003

Major: Criminal Justice

1996-2000 Christian Fenger Academy

Diploma received June 2000

REFERENCES: Available upon request.