Manager Customer Service
Resume:
James Glover, Jr.
Washington, D.C. 20020
CLEARANCE: None
CITIZENSHIP: United States of America
*****.******@*****.***
My Resume is enclosed to provide a summary of my qualifications and
background experiences for your review as a candidate for employment with
your Company. Throughout my career I have maintained the highest
performance standards and my strong accomplishments in my work history as a
Driver for seventeen years plus and a Warehouse Assistant Manager for one
years. My work history has enabled me to be efficient, flexible and
professional at all times, I am confident that I would be a great addition
to your team. Currently, I am seeking a company that can benefit from my
expertise and my abilities as a Driver and Warehouse Assistant Manager, and
my knowledge of the surrounding Washington Metropolitan, Maryland, and some
of the Virginia areas. During my time at all my previous employments, I
was able to save time on deliveries, increase productivity and trained new
employees on getting the job done to improve efficiency internally for the
company as a whole. I am a highly motivated individual who's able to work
in a fast-paced environment and under a tight schedule to get the job
completed in a timely manner.
In summary, should my work history merit your consideration and you find my
qualifications of interest, I would be available at your earliest
convenience. I have been seeking just such an opportunity as this, and I
think my background and your requirements may be a good match. Thank you
in advance for your time and consideration. Please do not hesitate to
contact me if you have any questions.
Sincerely Yours,
James Glover, Jr.
RESUME
SUMMARY OF QUALIFICATIONS AND EXPERIENCE(S):
1. Seventeen years plus as a Van/Truck Delivery Driver(manual)
2. Warehouse Assistant Manager for one years
3. Supervisor and Management qualifications (i.e. two or more staff
employees)
4. Work in a fast-paced environment under tight deadlines
5. Lifting items weighing from 20 - 40 pounds or more
6. Packaging, Receiving Assembling, and using a dolly (cart) lifter
7. Inventory expertise, Computer skills and Security Awareness
8. Excellent communication skills in relating with the public, fellow
employees and working with senior citizens
9. Excellent knowledge of the Washington Metropolitan, Maryland and
some of the Virginia areas
10. Dependable and able to learn and follow-through on any given job
assigned
11. Outstanding dedication to Customer Service and Client Relation
12. Numerous Government building functions, as well as, catered to
Government Official's lunching occasions
13. Food packages too various Senior Citizen Community Centers in
Charles County, Maryland
14. Telephone techniques, Excellent Reading, Writing, and Sorting
abilities
PROFESSIONAL EXPERIENCE(S):
Volt Management Corp, P. O. Box 13500, Orange, CA 92957, TEMP FedEx Ground
Driver: Sept 21, 2009 - January 31, 2010, Dikki Williams - 703-***-****
. Complete FedEx Training class from Sept 28 - Oct 4, 20009
. Successfully completed SAFE Driver Program on Oct 3, 2009, received
a Training Certificate
. Four days on learning the process for the Scanner Machine
. Assist Driver with driving, scanning and delivering packages
Martha's Table, Inc., 2114 14th Street, NW, Washington, DC, 20009, Delivery
Services/Van Driver: December, 2006 - August 17, 2007, John Weiberson,
Supervisor - 202-***-****
. Pick up food, clothing, furniture, etc. donations contributions to
Martha's Table from different location sites in the Metropolitan,
Maryland, and Virginia areas, such as Costco, Giants, Safeway
Grocery Store and other donating organizations, etc.
. On occasions drive Kindergarten children's to and from Day Care
Center affiliated with Martha's Table
. Assist with feeding the homeless low income families
. Responsible for taking Company Van's to the Inspection Station for
inspections
. Complete a variety of job related tasks within the function of my
duties
Park and History Association, Washington, D.C., 4895 MacArthur BLVD NW,
Washington, DC, Van Driver/Warehouse Assistant Manager: July, 2002 -
August, 2005, Oscar Marroquinn or William, Supervisor - 202-***-****
. Drive supplies to each work sites as needed, weighing from 20 - 40
or more pounds
. Used a Dell Computer to Process Mail Order's
. Assisted with Packing and Receiving, and Inventory processing.
. Pick up cash to be deposited in Company's safe at the close of
business
. On occasions I was requested by my Supervisor to trained two or
more new employees on warehouse procedures, etc.
La Marasaillaise, Inc., Martin Luther King Avenue SE, Washington, D.C.
20020, Van Delivery Driver: January, 2000 - December, 2000
. Delivered and distribution of Italian Breads, etc. to areas in
Northern, Virginia, as far as Dulles National Airport and
Centerville, VA.
. Upon completion of my deliveries, my duties were to return to the
Company building to complete my daily responsibilities of filing
all paper work, and money receipts so the Accounting can process
all transactions before the following workday.
Nutrition, Inc., Washington, D.C. 20020, Van Delivery Driver: May, 1993 -
February, 1999, Charles Dunham, Supervisor - 202-***-****
. Delivered and distributed food packages to:
> Numerous Government building functions, as well as, catered to
Government Official's lunching occasions
> Several Senior Community Centers all over the Metropolitan area
> Daycare Centers and school lunch to various Elementary Schools,
etc.
> Food packages too various Senior Citizen Community Centers in
Charles County, Maryland
> Packing, assembling, and using a dolly (cart) lifter
> Making sure that each Cateret is packed with the appropriate
number of food items which is requested by that particular site
> On numerous occasions' I was requested by my Supervisor to
trained two or more drivers' for backup purposes for when an
emergency occurs for needed additional drivers'
EDUCATION:
Frank W. Ballou Senior High School, 4th Street SE, Washington, D.C. 20032
High School Diploma - 6/1987
CERTIFICATE:
FedEx SAFE Driver Program
Employee of the Month - Park and History Association
REFERENCE:
Wayne Rorie, Department of Homeland Security - 202-***-****
Marshall Jackson, Department of Energy - 301-***-****
Charles Dunham, DC Fire Department - 202-***-****
William, Supervisor, Park and History Association - 202-***-****
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