Customer Service Sales

**** ********* **. **# 757-***-****

Durham, NC **712 Email-

********@*****.***

Michael F. Gulla

Objective To obtain a full time position in the field of sales and customer service to

utilize my personal and critical skills.

Experience 06/09-10/10 Time Warner Cable Morrisville, NC

Inbound Sales Agent

Advise customers on personal cable, HSD, and phone needs.

Provide quotes

Order, ship, and receive products

Receive calls from potential and existing customers

03/08-4/09 Rexel Electrical & Datacom Gilbert AZ

Inside Sales

Manage customer accounts

Provide quotes

Order, ship, and receive products

Place calls to potential and existing customers

Maintain and organize warehouse

03/02-01/08 Charlton’s Mobility Center Yorktown, VA

Sales/Showroom Manager

Generated sales via phone and face-to-face interaction

Provided exceptional customer service

Managed insurance claims and financial transactions

Carried out general administrative and clerical duties

Organized showroom and stock area

Education 05/09-Present Strayer University Raleigh, NC

08/99-05/00 Old Dominion University Norfolk, VA

09/95-06/99 Phoebus High School Hampton,

VA

Skills and MS Word MS PowerPoint MS Excel

Certifications ISSA Certified Fitness Trainer ARC CPR Certified

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