Customer Service Technician

KAren Forgacs

Email: *****.*******@*****.*** cell 704-***-****

objective

To obtain a position at a company that will allow

for advancement opportunities and one that I can

also make a career out of.

Experience

June 2010-present CVS

Charlotte, NC

Pharmacy technician

Completed training on new RX Connect software

Work at drop-off, pick-up, and production stations

Assist pharmacist with filling orders

February 2010-June 2010 CVS/Caremark

Charlotte, NC

Photo lab Supervisor

Managed 3 employees

Transitioned store from 35mm film processing to

digital caf

Completed managerial tasks as assigned

May 2009-February

2010 CVS/Caremark Charlotte, NC

Pharmacy service associate

Customer Service

Assist pharmacist to fill orders

Assist customers at pickup and drive thru areas

MAY 2007-JUNE 2009 ALLSTATE INSURANCE

COMPANY CHARLOTTE, NC

Bilingual SCIP-Direct Sales & Service Department

Call Center-handling inbound and some outbound

calls

Upsell Easy Pay plan and YCA packages

Explain billing inquiries

Cross sell Renters policies

Education

2010 Central Piedmont Community College

Charlotte, NC

Pharmacy technician certificate-in progress

2004 Harding University High School

Charlotte, NC

HS Diploma

Interests/Skills

Fully Bilingual English/Spanish,knowledge in MS

Word, Outlook, Excel, typing speed 65+ WPM

Registered with NC Board of

Pharmacy, License in good standing

Contact this candidate