DENISE PEREZ
***************@*****.*** • 813-***-**** Home • 813-***-**** Cell
SUMMARY Proven perceptive ability; competitive and goal oriented; intelligent and
intuitively minded; well developed, mature and a quick learner.
1 PROFESSIONAL EXPERIENCE
• WellCare Health Plans Tampa, FL 2007- 2010
SR.BILLING ANALYST
• Performs timely reconciliation of individual/group accounts on a monthly basis
Initiates collection efforts for the recovery of outstanding balances.
• Accountable for maintenance of the respective reporting documents and submission of
updated information by the designated time-lines.
• Responsible for reporting accounts receivable and unearned revenues monthly for New York
and New York child health plus Medicaid and Medicare plans.
• OPERATIONS AUDITOR
• Conducted daily quality audit reviews of Institutional and Professional claims.
• Verify eligibility, enrollment, pricing and configuration contract loads for accuracy.
• Tracks and maintains quality results for appropriate distribution.
• Provide feedback through meetings/ presentations to other departments to help improve work
process.
• Communicates audit results in a structured report format. Identifies and quantifies issues and
recommend audit criteria to validate financial impact.
CarePlus Health Plans, Inc., Tampa, 2001 - 2005
COORDINATOR OF BENEFITS/SUBROGATION
• Coordinate research and collection efforts of third party liability and subrogation cases for
optimal recovery and appropriate payment.
• Responsible for internal and external communications to obtain information and/or verify data
as it relates to the COB/Subrogation cases, claims auditing and Utilization reporting.
CLAIMS AUDITOR
• Audited UB92 and HCFA Claims.
• Responsible for reviewing all Diagnostic Related Groups (DRG) Outlier Stoploss cases and
maintaining. daily reports.
• Conduct data for inpatient/outpatient/physician claim payment audits.
• Act as a key liaison between third party providers, Health Service Department (HSD) and
Finance department.
• Repriced inpatient claims that exceeded outlier threshold thru Medicare’s DRG Pricer.
• Calculated new catastrophic cases to be evaluated by HSD.
• Assisted RN with On-Site Audits to review medical records to recover overpayments.
EDUCATION Concorde Institutional-Insurance Coding Present
Sickels High School, Tampa, FL
SKILLS Microsoft Word, Excel (pivot tables, summary tables and sub totals),
Access, Outlook, IBM Lotus Notes, Accurint database, CSC System, Point
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REFERENCES
• Available upon request