Customer Service Medical Billing
Resume:
Jacqueline M. Martinez /Quintana
Thornton, Colorado 80229
abjrd2@r.postjobfree.com
OBJECT IVE I would like to find a position in the clerical and/or Customer Service field
w here I can advance and learn new skills.
EXPER IENCE
Ha r r is Corporation/ Enterprise I nformation Systems EEO IC - D ata Analyst
M arch, 2008 - March 2010
M y responsibilities were to Enter Applications from Claimants regarding
compensation claims to receive benefits for employees and survivors of persons who have
gotten sick from working at toxic chemical plants, as well as the mining field, I would also
have create cases, or edit existing cases, as well as general clerical duties, such as filing,
d ropping paper work in proper case file, logging faxes and metering mail pulling cases for
t he claim examiners. Assisting the mailroom with overloaded mail date stamping important
Medical t ranscripts and filing in the correct case files. This position was a government
contract position.
Organic People - Legal I nterpretation
September 2007 - February 2008
My responsibilities were to enter and determine contracts for Comcast of building, town
homes as well as certain block areas in which what types of service was available to that
a rea, this was a temporary position.
Xcel Energy - Scanning, I ndexing
October 2005 - May 2007
T his position required that I had to enter payment information into the system
w hich required being scanned and then entered for excel energy data system with perfect
accuracy my position required we would have enter 150 claim per day.
A lpine Access - Customer Service
September 2002 - October 2005
This Position required me to answer inbound calls from customers regarding placing orders
I worked for a variety of Companies My Twinn, I-800flowers, Hooked on Phonics, Pizza Hut,
N BC home shopping channel, these positions offered sales to inquiries regarding products, I
answered around 50 calls in a shift I handled billing and other comments questions and
concerns.
ACS Spherion - Payments Processor
January 2002 - November 2004
This Position required me to process payments for child support I researched payments to
make sure all information was accurate before processing payments .
Jacqueline M. Martinez /Quintana
3252 E 103rd Drive 705
Thornton, Colorado 80229
abjrd2@r.postjobfree.com
Skills :
• Data Ent ry, 10,000 KSPH 10 Key by touch
• Customer Service I nbound
• PBX switchboard operation 25 lines
• MS Office Programs All Versions, Word, Excel, Power Point,
• Adobe Photoshop
• Adobe I llustrator
• Adobe Acrobat
• Typing Alpha-Numeric /Indexing
• IC9 Medical Billing Codes
• Basic Clerical Skills- Faxing, Scanning, Coding, Filing
• Cash Handling
• Payment Processing
• Mail Room
• Postage Meter, Date stamping
• Auditing
• Clerical, Filing, Copying, Faxing,Scanning
• I ndexing
E ducation:
Technical Education North General Education Diploma 1996 - 1997
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