Human Resources Customer Service
Resume:
NANCY VARGAS
**** ******* ******, *********, ** *2504 951-***-****( Email
**********@*****.***
EXPERIENCE HUMAN RESOURCES PROFESSIONAL WITH
SUPERIOR ORGANIZATIONAL AND INTERPERSONAL SKILLS
Summary of Qualification
Detail-oriented, enthusiastic, and conscientious Human Resources
Generalist, with over 8 years of experience; with a full spectrum of Human
Resources programs, services, and functions. Possess excellent
communication skills, both verbal and written, outstanding troubleshooting
skills, with effective and successful solutions. Strong work ethic and
sense of responsibility; takes initiative to learn new things. Additional
core competencies include
( Assistant to HR Director (
Bilingual/ Spanish
( Organization / Time Management ( Office Management
( Proficient Microsoft Office Suite ( New Employee
Orientation
( Retirement Plan Coordinator (
Confidentiality / Flexibility
Professional Profile
Administrative Organization
> Provide support and assistance to Human Resources Director.
> Responsible for the development and maintenance of all employees'
personnel files.
> Maintained attendance records performed disciplinary actions, and
terminations.
> Responsible for posting of jobs, recruitment, interviews, and selection
process with requesting department manger.
> Maintained personnel records, conducted orientation, and training for
new employees, handled leave of absence, FMLA, CFRA, FPL, State
Disability Insurance, attendance records, and reviewed personnel records
for departing employees.
> Benefits Coordinator responsibilities included; annual orientation
enrollment of medical, dental and vision plans for both salary and hour
employees, 401K enrollment, and Short Term Disability.
> Responsible for overseeing the entire Workers' Comp life-cycle of the
claims process.
> Excellent interpersonal and communication skills; lateral that builds
cross-functional understanding and teamwork. Upward that is concise and
effective in providing background, giving status updates, raising issues
and explaining risks and tradeoffs proactively.
Business Proficiencies
> Computer knowledge: Microsoft Office; Word Documents, Excel
Spreadsheets, Power Point, Outlook Calendar, Proprietary Business
Programs and Internet Savvy.
> Setup and maintenance of complex filing systems.
> Safeguarding of confidential matters.
> Courteous and knowledgeable telephone and interpersonal communications.
> Handle confidential employee and financial information; data entry and
analysis of information generated from reports.
NANCY VARGAS
Page 2
Retirement Plan Coordination/Payroll
> Responsible for processing and coordination of all transaction in two
401K Plans.
> Provided timely and accurate details of updates and changes to all plan
participants.
> Processed daily investment valuations, transfers, and contribution
changes.
> Monitored opening and closing of accounts (Relius); account
distributions, rollovers, and ensured compliance with government
regulations, including preparation of IRS Form 5500.
> Responsible for accurate, and systematic processing of payroll for
hourly, and commission employees.
Professional Experience
Fresh Start, LLC, Colton, CA 2009-
2010
Human Resource Generalist, Payroll Clerk, Loan Processor
PUFC Organization, Upland, CA 2008-
2009
Human Resource Assistant
NBTY Manufacturing, Anaheim, CA 2007
Customer Service Representative
Prime Wheel Corporation, Gardena, CA 2006 - 2007
Human Resource Assistant
Wedbush Morgan Securities, Los Angeles, CA 2006
Retirement Plan Coordinator
Hutchinson Seal Corporation, Downey, CA 1998 - 2004
Human Resources Generalist
Computer Skills
Microsoft Office Suite- Word Documents, Excel Spreadsheet, Power Point,
Outlook Calendar, ADP Payroll Systems, Paychex, Ceredian, Millennium,
QuickBooks
Proprietary Business Programs, Internet Savvy
Education
ICDC College, Hunting Park, CA 2006
Certification Program - Computerized Accounting
Arbor Training Center, Highland Park, CA 1998
Computer Office Skills Training
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