Customer Service Manager

Address: **** ******* ***** **

Washington, DC ***24

Phone: 202-***-****

Email: **********@*****.***

Nikita Pray

Objective: To obtain a rewarding and challenging career that will utilize

my experiences, skills and education, as well as opportunities for

professional growth.

Education:

09/2002-06/2006 The New School for Enterprise PCS Washington, DC

. Gained a High School Diploma

. Gained a G.P.A. of 3.0

Experience:

02/2009-Present Wachovia/ Wells Fargo Washington, DC

Teller

. Cash Handler

. Customer Service

. Deposits/Withdraws

. Filing

. Consignment Items (Money Orders, Gift Cards, Official and Travelers

Checks)

. Replenish ATM machines

. Open and Close Bank

11/2008-04/2009 Filene's Basement Washington, DC

Sales Associate

. Customer Service

. Inventory Control

. Cash Handler

. Maintaining Floor Appearance

02/2008-02/2009 DC Yellow Cab Company Washington, DC

Office Assistant/Call Center Operator

. Answering a multi line phone

. Placing cab orders for customers

. Providing vouchers to companies within the District

. Filing

. Typing Reports

07/2006-01/2008 Karibu Books Forestville, MD

Assistant Manager

. Customer Service

. Shipping and Receiving

. Inventory Control

. Filing

. Schedule Making

. Training new employees

. Standard opening and closing procedures

. Bank Deposits

. Payroll

Skills: Microsoft Word, Excel, Power Point. Data input with the ability of

typing 40 wpm. Have outstanding communication in customer service.

References Upon Request

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