Customer Service High School
Resume:
Mark Gosnell
Apt **
Dayton Ohio 45439
abjr0w@r.postjobfree.com
Objective: Computer support technician graduate seeking an entry
level position in the technology support field that allows me to
utilize my education and experience in service to a goal, within
a customer service oriented corporation.
Education
Kaplan College, Dayton, Ohio
Computer Support Technician Diploma
Graduation date: April, 2010
. Education includes computer hardware, systems and application
software, networking, network security, help desk administration, and
principles of quality customer service.
. Graduated college with a GPA of 2.56
Beavercreek high school, Beavercreek, Ohio
Academic
Graduation date: June 2003
Graduated high school with a GPA of 3.1
4 years of woodworking
3 years of electricity
1 year of home maintenance
Skills
. Install, configure, and maintain computer hardware and peripherals
. Perform basic computer system functions and operations using the
command line
. Configure and administer common microcomputer operating systems
. Develop professional office skills using productivity and presentation
software
. Develop functional Web pages using Java programming techniques
. Troubleshoot and repair computer hardware and operating system
problems
. Perform common help desk and end-user support functions using current
technologies and delivery methods
. I also have my operators authorization card for the use of multiple
fork lifts
. I am also capable of operating a box truck of no greater then 26'
. Have basic knowledge of motor vehicles
. I have skills and knowledge in the masonry field as well as drywall
and most other construction fields
. I took 3 years of electricity in high school and still use some of the
skills on a regular basis also took 4 years of wood working in high
school and use almost everything I learned on a daily basis
. I have done property management for the past two years as well as
maintaining the premises which has giving me skills in dealing with
people on a regular basis and how to handle unexpected situations in
an appropriate manner
. I have obtained better soldering skills while dealing with components
on circuit boards.
Work History
Smart Katt Design June 2010-
present
Job Title
Electronic technician
GD Eastern Aug 2008-present
Job Title
Property manager/maintenance man
Fayette drywall July 2008-
Aug 2008
Job Title
Laborer drywall and reading blue prints on layouts
Two men and a truck Nov 2007- March
2008
Job Title
Driver/mover
Norwood sash and door March 2007-Nov 2007
Job Title
Laborer/assembly/forklift operator
Contact this candidate