Jonathan Kindel

abjqxv@r.postjobfree.com

Phone 303-***-****

**** **** **** ******

Westminster, CO 80221

OBJECTIVE

I seek a position where I would be able to fully utilize my analytical

approach to problem solving as well as the skills gained through my

numerous years of end-user technical support. Through the knowledge gained

from these years of experience, I hope to provide those in need with the

technical support and other IT services that they require.

EDUCATION

University of Colorado at Boulder

B.A. in Information Systems through the Leeds School of Business

Overall GPA 3.019/4.0

Applicable Courses:

CSCI 1300: Computer Science I - Introduction to C

CSCI 2270: Computer Science II - Data Structures

SYST 3000: Systems Thinking

SYST 3010: Systems Analysis/Design

SYST 3020: Database Design/Inquiry

SYST 4050: Supply Chain Management

SYST 4080: Project Management

SYST 4510: Design of Usable Business Systems

TECHNICAL SKILLS

Operating Systems

. Windows Vista, Windows XP, Windows 2000, Windows 98

. Linux

Operating System Troubleshooting

. Spyware/Malware/Adware Detection & Removal

. Virus/Trojan Detection & Removal

. Hard Drive Defragmentation & Page File Optimization

. Event Log Analysis & Diagnosis

Networking

. TCP/IP Configuration, Workgroup/Domain network maintenance and

troubleshooting

. Wired & Wireless Router Configuration

. Router Port-Forwarding (HP JetDirect, VPN, VNC, Remote Desktop)

. Firewall Configuration Settings

Hardware

. CPU, RAM, Motherboard Installation

. Hard Disk Data Recovery

Software

. Microsoft Office 2007 (Excel, Access, Outlook, Word)

. Photoshop CS3

. Dreamweaver

Web Development & Programming

. HTML/CSS/XML

. Javascript/AJAX

. PHP

. MySQL

. PERL

. C/C++

EXPERIENCE

Website Administrator for WebCredenza.com, Westminster, CO

September 21st 2009 - Present

WebCredenza offers online and phone based "Tele-Seminars" for Bar

Associations located through the U.S.

Maintenance of upcoming course offerings using a customized

Content Management System

Exporting audio/video files from DVDs relating to these programs

using Adobe Audition 1.5

Research Assistant for SurveyGizmo.com, Boulder, CO August

1st 2009 - September 15th 2009

Led a data collection campaign of gathering email addresses of

professors who could use online surveys

Performed data entry tasks relating to programs that qualified for

non-profit status

BoatWrx.com, Boulder, CO

May 15th 2009 - June 30th 2009

Developed and implemented an online presence for BoatWrx, a small business

located in Boulder, CO.

Provided a phpWcms based back end to allow for him to update the

site

Established an eCommerce presence using zenCart

P.O.S. Technical Support, Denver, CO

August 2008 - February 2009

I worked for approximately 6 months for VICORP, owners of the Village Inn

and Baker's Square chain

Provided support and technical assistance in day to day operations

of 300+ locations (~1500 computers)

Refurbished replacement IBM computers to be sent to store locations

Assisted store managers in completing the End of Day process

Occasionally provided accounting related advice in terms of

inventory and costs

Department of Humanities and Comparative Literature, Boulder, CO August

2004 - May 2008

http://www.colorado.edu/comparativeliterature

Maintained, designed, and implemented the current Department

Website

Tutored/Trained fellow employee on the basics of HTML/CSS

Provided PC technical support for Faculty members

Implemented and Supported the Department VPN to allow for

access to LAN resources

Initiated and maintained a networked printing system using HP

JetDirect & Router Port-Forwarding

Libraries Systems Department, Boulder, CO May 2005 - August 2005

May 2006 - August 2006

Provided end-user technical support for 400+ University staff

and faculty members

Deployed and Configured PC systems for Faculty and Staff

Microsoft Exchange Server 2003 -- Server Configuration & End-

User Support

Maintained and configured their Active Directory system

Norton Ghost - deployment and creation of networked

installations of Windows images

General hardware replacement & troubleshooting

Software and Network configuration & troubleshooting

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