Human Resources Manager

FRANK O. WARD, CB

* **** *** **** ( Falmouth, Maine 04105

207-***-**** ( Cell 207-***-****

*********@***.***

BUSINESS MANAGER

General Management, Human Resources

Multifaceted business manager offering a 20+ year leadership track record

in general management, bookkeeping, and human resources with small and

medium sized businesses.

. Natural affinity for business oversight with expert understanding of

financial management, general ledger accounting / bookkeeping, cash

flows and working capital, and administration.

. Prudent cost controller who will identify and capture profit improvement

opportunities, having led inventory management, supplier selection, and

purchasing for a variety of materials and services.

. Hands-on background making HR decisions pertaining to employee

scheduling, payroll, employee benefits, employment law compliance, OSHA,

and work safety.

Core Competencies

General Ledger Accounting / Bookkeeping ( Strategic Planning & Analysis (

Annual Budgeting

Financial Statement Preparation & Analysis ( Account Reconciliation (

Accounts Receivable / Payable

Payroll Administration ( Business / Financial Presentations ( Purchasing (

Vendor & Supplier Relations

Human Resources Strategy ( Benefits Administration ( Scheduling ( OSHA /

Regulatory Compliance

PROFESSIONAL EXPERIENCE

CASCO BAY GASTROENTEROLOGY, LLC, South Portland, Maine ( 2005-Preesnt

$4 million specialty medical practice employing 2 physicians, 4 nurse

practitioners, and 40 total staff.

Business Manager

Perform financial management, human resources, and office administration

activities for a practice handling up to 4,000 procedures per year. Prepare

and present financial statements and performance updates for the senior

management team. Process payables, receivables, and bi-weekly payroll as

well as employee benefits, purchase orders, and facility service contracts.

Handle general ledger accounting, journal entries, budgeting, and banking

reconciliations.

Specific Achievements:

. Streamlined medical supplies costs 29% by orchestrating competitive

pricing from suppliers.

. Earned management praise for excellence in financial analysis and

reporting.

KRYSTAL KLEER, LLC, Meriden, Connecticut ( 2003-2008

Medium-sized private company leasing water purification systems to the

business sector.

Controller / Benefits Administration Specialist

Conducted financial planning, analysis, auditing, and accounting for a $1.5

million operation. Produced a monthly financial report consisting of

complete financial statements and results analyses. Guided the leadership

team through the annual business planning process, creating detailed

operating budgets and performance forecasts. Developed and managed the

employee benefits package and related vendors.

Specific Achievements:

. Provided financial direction and expertise that significantly influenced

strategic decision making.

FRANK O. WARD, CB ( Page 2 ( *********@***.***

AQUAWAVE OF NEW ENGLAND, Portsmouth, New Hampshire ( 1999-2003

Early growth stage company offering water purification systems for office

use.

Operations Manager

Oversaw the day-to-day handling of finance, accounting, cash flows, sales

processing, working capital, and telemarketing campaign management. Managed

receivables, payables, and payroll using QuickBooks and Automatic Data

Processing. Maintained customer information and sales records in Excel and

Act! databases. Primary liaison to leasing partners, vendors, and other

service providers.

Specific Achievements:

. Key player in the development of an Excel-based inventory management

system that remained flexible and relevant as the company expanded over

the years.

. Facilitated a seamless start-up by organizing state licenses and

permits, office materials, and employee benefit plans.

. Independently built a working knowledge of QuickBooks.

AMERICAN BUSINESS SYSTEMS, Portland, Maine ( 1983-1999

$12 million dealer selling a diverse line of office equipment to the

business community.

Sales Coordinator / Benefits Administrator

Recorded and fulfilled customer orders as a critical support resource for

the company's 18 sales professionals. Controlled payroll, new employee

onboarding, and benefits administration. Primary contact for benefit plan

providers.

Specific Achievements:

. Awarded Employee of the Year for 1995.

EDUCATION

Bachelor of Science in Business Administration

University of Southern Maine, Portland, Maine

CERTIFICATION & TRAINING

Certified Bookkeeper, American Institute of Professional Bookkeepers

Payroll Law

Best Practices in Accounts Payable

Mastering Essentials of Human Resources

Human Resources and the Law

OSHA Compliance and Safety

Advanced Microsoft Excel

AFFILIATION

Society for Human Resource Management (SHRM)

COMPUTER SKILLS

QuickBooks, Microsoft Office, ACT!

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