Engineer Manager

Mark S. Rowan ******@*****.***

**** ******** *****, *********, ** 33569

Cell 813-***-****

Technical Skills and Qualifications

. Associates Degree - Computer Information Systems

. Microsoft Windows 2000 MCSE, NT4 MCSE

. Microsoft Exchange Server 5.x, 2000, 2003, 2007, 2010

. Microsoft Windows NT 4, 2000, 2003/R2, and 2008/R2 Server

. Solaris 8, 9, RHEL 5.x, BIND 8.2.3, Sendmail 8.1x, Postfix

. Active Directory, Powershell, Windows DNS, WINS, DHCP, TCP/IP, Ethernet,

Activesync

. ISA 2006, Proofpoint, eSafe, Trend Micro SPAM/Virus gateways, BES 5.x

. HP DL, ML series and Blade servers, HP MDS series storage enclosures

Professional Experience

Syniverse Technologies, Inc. Tampa, FL, September 1999 to Present

Network Systems Engineer, Information Technology Services Group

. Currently providing third level Windows 2003/2008, LAN, Active Directory,

and MS Exchange Server support and administration. Mentoring and

supporting junior level technical staff members. Performing in a

consulting and advisory role in numerous Syniverse's IT infrastructure

projects.

. Daily administration and support of internet email gateways and internal

DNS servers running Solaris 9 on various Sun Microsystems servers.

Administration and support of internet content filter and virus scanning

appliances.

. Designed and implemented Syniverse's enterprise Active Directory

infrastructure.

. Recently performed enterprise migration from Exchange 2003/2007 to

Exchange 2010.

. Designed and implemented a highly available Exchange 2010 Disaster

Recovery solution for Syniverse's enterprise email.

. Played key role in building and supporting Syniverse Offices and Data

Centers located in Tampa, Dallas, Campbell CA, London, Hong Kong,

Singapore, and India.

. Lead engineer integrating Syniverse email/AD infrastructure with several

companies that Syniverse acquired in the past three years.

Compucom, Clearwater, FL, December 1998 to September 1999

Contract Consultant - Nine-month assignment at GTE Telecommunications

Services, Inc.

. Planned and successfully completed a conversion from MS Mail to MS

Exchange 5.5.

. Upgraded NT 3.51 legacy production servers to NT 4.0.

Hewlett-Packard Company, Greenbelt, MD, May 1998 to December 1998

Consulting Associate III, Compaq Services - Networking Systems Integration

Services, Mail & Messaging Group - Federal Government Territory

. As a member Compaq Services Mail & Messaging Group, provided MS

Exchange/NT design and implementation services for Compaq Services

customers.

. Designed and implemented Exchange/NT worldwide enterprise messaging

systems for the State Department's United States Information Agency, the

US Naval Air Command, the US Naval Sea Command, and the Food and Drug

Administration.

CommerceQuest, Tampa, FL, November 1997 to May 1998

Professional Services Staff Consultant

. Provided technical consulting and expertise for clients of Technology

Investments, Inc.

. During a six month engagement at Publix Supermarkets, Inc. headquarters

in Lakeland, FL, assisted the Network Group in a conversion from a host

based mail system (Emc2) to MS Exchange 5.0.

H. Lee Moffitt Hospital & Cancer Research Institute at the University of

South Florida, Tampa, FL, May 1997 to November 1997

LAN Administrator

. Responsibilities included support, planning and implementation of a 1000

user LAN/WAN.

. Performed Netware to NT conversion.

. Migrated Pegasus Mail to Exchange 5.0.

Progressive Corporation, Tampa, FL, October 1990 to May 1997.

Network Analyst, 1990 to May 1997

. Responsible for support of all PC and Network systems. Performed

administration, installation, implementation, and troubleshooting of

MSDOS, Windows 3.1, WFW, Win95, Windows NT 3.51 server, and OS/2 3.1

server and desktop systems.

. Planned and performed a conversion from IBM LAN Server 3.1 to MS Windows

NT 3.51.

. Installed Windows NT 3.51 Servers, Windows 95 clients, Cisco routers, and

Synoptics hubs at multiple remote sites throughout Florida.

. Converted from Novell Netware 3.2 to IBM LAN Server 3.1.

. Evaluated and recommended new hardware and software.

. Worked heavily with Token Ring, TCP/IP, NETBIOS protocols, Cisco routers,

and Synoptic hubs.

. As Team Leader, provided technical expertise, supervision and direction

for four employees and numerous contractors.

. Software support included IBM's CM/2, DB/2 DB2/2, Lotus Notes, Lotus

Smartsuite, and many in-house developed applications.

Education and Technical Training

. Microsoft Exchange 2007 CCR/SCR Workshop, Tampa 2009

. Administering Cisco Call Manager/Unity, Orlando FL, May 2007

. Exchange 2003 Advanced Database Recovery, Tampa, FL, February 2007

. Veritas Netbackup Data Center v5. Orlando, FL, December 2004

. Check Point VPN-1/Firewall-1 Management I and II, Tampa, FL, January 2002

. Solaris 8 Systems Administration I, St. Petersburg, FL, June 2001

. CCNA Training, Kforce, Tampa, FL Oct 2000

. Introduction to UNIX, GTE Information Technology Training Center, Tampa,

FL, Oct 1999

. Microsoft Exchange Conference, Atlanta, GA, October 1999

. Microsoft Exchange Conference, Boston, MA, September 1998

. Do NT4 Think NT5, Compaq Services, Stow, MA, August 98

. Core Technologies of MS Exchange Server 5.0, Tech Data, Clearwater, FL,

June 1997

. Supporting MS Windows NT Server 3.51, McHale US Connect, Cleveland, Ohio,

March 1996

. OS/2 LAN Server Advanced Administration, IBM, Boca Raton, Florida, May

1993

. C Programming, University of South Florida, Tampa, Florida, April 1992

. Netware System Manager, Tech Data, Clearwater, Florida, April 1990

. Netware Service and Support, Tech Data, Clearwater, Florida, April 1990

. Netware 386; OS Features Review, CPU, Tampa, Florida, August 1990

. Washtenaw Community College, Ann Arbor, Michigan, Associates Degree in

Computer Information Systems, 1984

References, recommendations, and transcripts available upon request.

Contact this candidate