Manager Quality Control

Jerry Yospur

*** ******* ****** #* ~ Akron, Ohio 44302 330-***-****

*******@*****.***

OBJECTIVE

Dependable worker seeking a Computer Repair, PC Technician, or Help Desk

position.

QUALIFICATIONS

Repair Network, Software, Set-Up Windows XP

Installation Analyze Data Server 2003

Trouble Shooting Microsoft Office Suite Active Directory

. Excellent communications skills to discuss with customer details

of problem

. Diagnostic skills to determine repair procedure

. Reinstall software programs and/or adjust settings on existing

software to repair computer

. Install and configure new equipment, including operating

software

. Order parts as needed

. Reassemble computer after making repairs or replacing parts

EDUCATION

Remington College ~ Cleveland, Ohio

Graduated

January 2007 ~ Associates Degree in Computer Networking Technology

Packaged Applications Networking Essentials

Networking concepts Networking Implementation & Support

Programming Enterprise Servers

Experience

Teleperformance USA ~ Akron, Ohio

Video Technical Support Agent ~ January 2008 - April 2009

Adecco ~ Cuyahoga Falls, Ohio

GE Special Pack - Production Line Leader ~ December 2006-February 2007

Alside - Quality Control Inspector ~ July 2004-December 2005

Taco Bell ~ Akron, Ohio area

Assistant Manager ~ 2002-2004

Rally's ~ Akron, Ohio area

Assistant Manager ~ 1997-2002

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