Customer Service Medical

Joyce Fusco

**** ******* ****

St Augustine, FL *2092

Home Phone: 904-***-****

Cell Number: 201-***-****

Email: **********@*******.***

Experience Highlights

Regulations, Coding, and Software

Expertise In:

. CMS rules and regulations & Accreditation rules & regulations

. CPT and ICD Coding for Durable Medical Equipment & Doctors

. Compliance Matters

. EMD Paperless Electronic Software Systems & PacWare Paperless

Electronic System

. Blue Cross Blue Shield, Tricare, Aetna, Avmed, United, Humana, etc

policies

. Medicare & Medicaid

Product and Medical Knowledge

Specializing In:

. Billing & Posting

. Customer Service

. Insurance Verification

. Insurance Collections

. Patient Collections

. Intake/Demographics

. EOB Statements and Reconciliations

. Redeterminations

. Appeals

Managerial and Administrative Experience

. Six years of Management Experience

. Managed all aspects of billing and receivables.

. Hired and trained personnel on aggressive and effective co-pay

billing and tracking systems to optimize receivable rates.

Accomplishments

. Achieved 90+ percentage rate in insurance collections

. Implemented marketing systems that grew customer bases by over

100%

. Participated in the American Diabetes Association annual

Diabetic Fair

Occupations

. Northeast Florida Medical (December 2009 to July 2010)

. J C Home Medical (March 2008 to December 2009)

. APM Providers (2005-2008)

Contact this candidate