Customer Service Administrative Assistant

MEGAN S. CASTILLO

*** ***** ******* ****** #****, Upland, CA 91786

909-***-****

**************@*****.***

Demonstrated achiever with exceptional knowledge of Criminal Justice Procedure and Laws.

Summary

Skilled at learning new concepts quickly, working well under pressure, and communicating

ideas effectively. A team player and resourceful in problem solving.

Mar 2009 Current

Education

Comprehensive Extension AOD Course II, CAADAC academic

May 2009 –

requirements; William R. Mead Training Academy, Colton, CA Current

Masters in Forensic Psychology, Argosy University, San

Bernardino, CA Aug 2004 May

Bachelor of Science in Criminal Justice, Westwood College, Upland, 2007

CA

Associate Teacher Certificate, Compton Community College Aug 1998 July

Compton, CA 1999

Sept 2005 Sept

Career History Administrative Assistant Upland, CA 2008

1. Word processing, filing

2. Customer Correspondence

3. Run errands

4. Email account maintenance

Aug 2002 May

Production Service Agent, Ontario, CA 2004

1. Assist customers in understanding their rental contracts

2. Prepared inventory daily reports

3. Implemented policies and procedures

5. Customer service

May 2001 Mar

Preschool Teacher, Ontario, CA 2004

1. Held key responsibility in preparing daily activities

2. Assisted and supervised students in after school care

Awards

Deans List 2004 2006

3.

National Deans List 2005 2006

4.

Presidents List 2004 2006

5.

6. Alpha Beta Kappa 2007

Internship

64 hours volunteered at the Rancho Cucamonga District Attorney in

the

Department of Victim Services.

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